Miss Sakamichi at the front desk is heartless and racist, and so is this hotel. They won’t even let friend or family guests visit the room. I wanted to join my family’s room and she originally told me it would only be an extra 2000 yen, and then she changed her mind and told me it’s 6800 yen for two nights for an extra person. Then she changed her mind AGAIN and said you can’t change or cancel the booking and an extra person has to make a separate booking. If someone suddenly needs to be added to a booking, it’s always courteous to accommodate staying guests and make some adjustments. Sakamichi and Hotel AreaOne Oita is incredibly inflexible and can’t even bother to change a room. The rooms are poorly maintained and they still use a KEY for the rooms and not a swipe card. AND they make you turn in the key when you leave for the day. Talk about feeling like a prisoner here.
Sakamichi made us show ID (passport) AND recorded our temperatures. They didn’t make other Japanese people do it. Felt pretty racist to me and and an invasion of privacy. BY ALL MEANS DO...
Read moreWanted to stay 1 night in Beppu but the price was triple on a Saturday compared to other days. Decided to move to Oita instead. Found Areaone to be able to accommodate 3 pax in a room.||||The hotel is a typical japanese business hotel. Room is clean and average in size. 10 mins walk to JR station shopping.||||The staffs goes out the way to help. When the hotel carpark was full, one of the lady who spoke english directed us where to park. As we do not know how to operate the parking machine, she followed us to the car park lot and showed us.||||The next day, as we checked out, I asked an elderly gentleman to help us make reservation at the strawberry farm. He called but there were no response. He promised to call again before his shift is over (he mentioned that no one else can speak english on the day shift) True enough he managed to make reservation and contacted us through phone ( international call) to inform us.||||Thank you to all the staffs for the help. Keep up the...
Read moreRead more|Hotel name is change (Castle hotel=Areaone oita).|The building started in 1986 but was recently remodeled.|So the building is clean and modern.|The room is small, but the bed is big, and Supplies in the room are like normal business hotel.|It takes about 15 minutes from oita station to this hotel.(walking)|Above all, advantage of this hotel is that it is close to hunai...