APA Hotel Osaka Temmabashi-Ekimae — Hotel in Osaka

16 Aug 2024: 1) Very small room. Too small to even keep the luggage under the bed because it cannot be pulled out even if it's slid underneath because the desk is blocking. I don't know how westerners can stay in such small rooms. 10 & 11 m2 rooms like a cage). Expensive. 2) Our check-in was handled by a polite lady (Japanese?) staff. After it was done & we were leaving for the lift, a plump male reception staff randomly & casually said, "Terima Kasih" playfully without looking at us. That's Indonesian language. There were no other guests there. Is he Indonesian? Unprofessional & disrespectful to just randomly toss words out of boredom. Shouldn't hire such foreign people who cannot conduct themselves in a Japanese way. 3) Dust & dirt on the bathroom door with black corner below the door hinge. Same as another APA hotel @ Ebisucho. 4) No coordination between reception & housekeeping. After check-in, I informed reception female staff that I don't want housekeeping on their housekeeping date as I will be checking out the next day after that date. She said Ok. I didn't expect that it would be Ok. True enough, on housekeeping date, the housekeeper still knocked on the door. I said I already told reception. After that was settled, reception then called on the room phone asking if no housekeeping was needed "today" & how about amenities? 5) Only 3 washing machines & dryers which were occupied. 2 machines in the lobby & 1 inside the Spa room. So I had to go outside the hotel to use a laundromat that is actually better, faster & cheaper (600 yen wash & dry 30 mins each) versus APA (500 yen for wash alone). Because I have to go outside of the hotel to do my laundry, minus 1 whole star. 6) Housekeeping staff slow in removing trash in the morning. Even till 11 am, the trash is still at the room door. Slow to hang fresh towels on the door (wait till after the trash has been done first). 7) Hard & flat pillows. 8) APA has a different & longer check-in procedure than other hotels. At the Ebisucho one, I had to touch screen my home address & phone number, but I didn't have to for this Temmabashi. I guess once you are "registered" for the first time, there's no need to do it again. Home addresses & especially, phone numbers are private information that the hotel shouldn't be asking for check-in. For depositing luggage, they use QR code which requires that you have Internet connection on your phone (U can use the hotel lobby Wi-Fi but need the staff to key in the password on your phone, which requires that you let the staff hold & touch your phone). If QR code doesn't work, reception offered to write down. 9) The bathroom floor or drain stank of urine. Wet wipes removed some yellow stains beside the toilet bowl. Even after I washed the bathroom floor, there was still the smell of urine although less stinky. 10) Poor window soundproofing against sirens & motorbike noises. /// Pros = 1) Nice "artificial onsen" or Spa pools (seem to be just heated tap water or maybe not). The staff checks the water quality in the evening. The bubbling pool is nice. The inner room sometimes has noise of the road outside, so sirens & motorbikes can be heard loudly in the peaceful & relaxing spa. 2) Good Wi-Fi. 3) Polite female reception staff. 4) Fresh towels are hung on the door everyday. 5) Nice long desk with comfortable chair that surprisingly has wheels. 6) Very near to Osaka Castle & shopping mall (small supermarket) & convenience stores. And near to the...

This hotel is in a great Location and close to train station entrance . And places for a cheaper breakfast than the hotel offers , However the cheap cost of this hotel booking also comes with its pitfalls . This hotel does not offer water bottles daily, they do have vending machines in level 2, or housekeeping to clean the bins unless requested. We did not get refreshed towels which was needed after using the towel for showers and the spa daily.

The rooms are very small for two people, if it was an overnighter I would accept, however, for three nights it’s tight. One person must sit in the bed if the other wants to move around, with the worlds smallest bathroom I’ve experienced .

I was also very confused and offended that the spas are segregated to gender, however there are women cleaners in the men’s side, this is while men are bathing and in the change rooms ( this spa does not have clothes as optional) .

We have been in Japan a while now and have not experienced such a language barrier or the lack of trying from any other hotel As we did here . I accept this as it is a foreign country for us , and only mention it to other to take some extra time and care when requesting things.

Also depending on what side of the building your in, be prepared for little Sleep as the road noise is loud and throughout the night, have a good book to read .

Ie: I requested a bottle of water, this was interpreted as the bath water was...

We avoided Apa Hotels as much as possible but we could not find any better options in Osaka. It's not a bad hotel but compared with all the others we had in Japan this was quite dissapointing. The room is filled with dust, it's everywhere nonstop because of the fluffy carpet. Room is very tiny and the bathroom is even smaller. Cannot control the room temperature - sometimes it's too hot, othertimes too cold. There are no shared spaced to eat, drink a coffe or just stay. They only have 2 washing machines and 2 dryers for hundreds of guests. The dryer takes over 90 minutes to properly dry clothes. The shared onsen/bath is mostly for locals as it's mandatory to go in fully naked. This was the only hotel that did not provide us service water and we had to buy it from the supermarket. Breakfast is extremely expensive - we could eat a great traditional breakfast in the area at 1/3 of the price. Not to mention that theit dedicated space for breakfast is tiny.

Location wise is quite good but compared with other hotels in the exact same budget range this was the most dissapointing.

Looks like a good hotel for business men, not...