The rooms in this hotel are fantastic with a lounge chair and coffee table, coffee machine, beds were very comfortable, elevator so no lugging suitcases up stairways, nice big bathroom with bathtub and bidet toilet seat. The room cost was value for money for our family of 5. The things I didn't like: the self checking was very cumbersome and took about 15 mins, 3 video chats, various failures, and problems getting room key code. The hotel is about 600 metres from subway station requiring lugging suitcases up a two storey stairway to get up onto a bridge. Recommend taxi from osaka station cost me ¥2000. Convenience store was not conveniently located nearby. Recommended for facilities and value, but downside...
Read moreOf all of our stays in Japan, Rakuten STAY Osaka Station North was probably the worst and most challenging check-in process for our group of 8 and 2 rooms. The front is unmanned and you can check in through their tablets. While there is support online and via video, hearing the staff through the screen while other families were checking in next to us was difficult and long. I wish that we could check-in online before coming here as we were able to do this at other locations with our passports.
The highlight of the room was that it was clean and fairly modernized. There was no towel service as our stay was only 3 nights. There are fee based washers and dryers on the first floor and luggage storage...
Read moreStayed here with a group of six, rented two rooms. Cleanliness and the quality of the rooms were great!
There was also a smart projector in the room which was amazing to watch content on. Best TV viewing experience I’ve ever had in a hotel/lodge.
Rakuten is one of the best places to stay if you need a low cost room without some of the conveniences of hotels (room cleaning, manned check in counter). It’s such a cool concept to have a “unmanned hotel”, I’m surprised I haven’t seen it in the states yet.
Perfect for our group and even exceeded expectations in a lot of areas. Don’t hesitate to book...
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