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Hotel Torifito Otaru Canal — Hotel in Otaru

Name
Hotel Torifito Otaru Canal
Description
Laid-back rooms in an unpretentious hotel featuring a restaurant & a communal bathhouse.
Nearby attractions
Otaru Canal
Minatomachi, Otaru, Hokkaido 047-0007, Japan
Otaru Canal Cruise
5-4 Minatomachi, Otaru, Hokkaido 047-0007, Japan
Stained Glass Museum
1 Chome-2-17 Ironai, Otaru, Hokkaido 047-0031, Japan
Former Japanese National Railways, Temiya line
1 Chome-7-14 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Art Base
1 Chome-3-1 Ironai, Otaru, Hokkaido 047-0031, Japan
The Bank of Japan Otaru Museum
1 Chome-11-16 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Denuki Koji
1 Chome-1-1 Ironai, Otaru, Hokkaido 047-0031, Japan
Nitori Museum of Art
1 Chome-3-1 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Museum of History and Nature
2 Chome-1-20 Ironai, Otaru, Hokkaido 047-0031, Japan
Osa Winery
1 Chome-6番地4号 Ironai, Otaru, Hokkaido 047-0031, Japan
Nearby restaurants
Café Ironai Shokudo
1-chōme-6-27 Ironai, Otaru, Hokkaido 047-0031, Japan
Mahoro
1 Chome-7-7 Ironai, Otaru, Hokkaido 047-0031, Japan
SUSHI&GRILL イルオナイ-IL ONAI-
1 Chome-4-20 Ironai, Otaru, Hokkaido 047-0031, Japan
The Ball Otaru
Unwind Hotel & Bar, 小樽 1階, 1 Chome-8-25 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Masazushi Zenan
1 Chome-2-1 Ironai, Otaru, Hokkaido 047-0031, Japan
小樽おり鮨
Japan, 〒047-0031 Hokkaido, Otaru, 2, 〒047-0031 1丁目-2-8 色内
Uomasa
2 Chome-5-11 Inaho, Otaru, Hokkaido 047-0032, Japan
North Sea roasted baked canal warehouse
Japan, 〒047-0007 Hokkaido, Otaru, Minatomachi, 5−4 渋澤C号倉庫
Sushidokoro Kan
1 Chome-7-3 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Bine
1 Chome-8-6 Ironai, Otaru, Hokkaido 047-0031, Japan
Nearby hotels
OMO5 Otaru by Hoshino Resorts
1 Chome-6-31 Ironai, Otaru, Hokkaido 047-0031, Japan
Otaru Furukawa
1 Chome-2-15 Ironai, Otaru, Hokkaido 047-0031, Japan
Business Hotel Taiko
1 Chome-7-2 Ironai, Otaru, Hokkaido 047-0031, Japan
Etchuya Ryokan
1 Chome-8-12 Ironai, Otaru, Hokkaido 047-0031, Japan
Life House IPPO
1 Chome-7-7 Ironai, Otaru, Hokkaido 047-0031, Japan
Smile Hotel Otaru - Annex
3 Chome-3-1 Inaho, Otaru, Hokkaido 047-0032, Japan
Authent Hotel Otaru
2 Chome-15-1 Inaho, Otaru, Hokkaido 047-0032, Japan
THE GREEN OTARU Main Bld.
3 Chome-5-14 Inaho, Otaru, Hokkaido 047-0032, Japan
Dormy Inn Premium Otaru Natural Hot Spring
3 Chome-9-1 Inaho, Otaru, Hokkaido 047-0032, Japan
GRANBELL HOTEL OTARU
1-1 Sakaimachi, Otaru, Hokkaido 047-0027, Japan
Related posts
Keywords
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Hotel Torifito Otaru Canal things to do, attractions, restaurants, events info and trip planning
Hotel Torifito Otaru Canal
JapanHokkaido PrefectureOtaruHotel Torifito Otaru Canal

Basic Info

Hotel Torifito Otaru Canal

1 Chome-5-7 Ironai, Otaru, Hokkaido 047-0031, Japan
4.0(754)
hotel-provider
hotel-provider
hotel-provider
See all
prices

Ratings & Description

Info

Laid-back rooms in an unpretentious hotel featuring a restaurant & a communal bathhouse.

attractions: Otaru Canal, Otaru Canal Cruise, Stained Glass Museum, Former Japanese National Railways, Temiya line, Otaru Art Base, The Bank of Japan Otaru Museum, Otaru Denuki Koji, Nitori Museum of Art, Otaru Museum of History and Nature, Osa Winery, restaurants: Café Ironai Shokudo, Mahoro, SUSHI&GRILL イルオナイ-IL ONAI-, The Ball Otaru, Otaru Masazushi Zenan, 小樽おり鮨, Uomasa, North Sea roasted baked canal warehouse, Sushidokoro Kan, Otaru Bine
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Phone
+81 134-20-2200
Website
torifito.jp

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Reviews

Nearby attractions of Hotel Torifito Otaru Canal

Otaru Canal

Otaru Canal Cruise

Stained Glass Museum

Former Japanese National Railways, Temiya line

Otaru Art Base

The Bank of Japan Otaru Museum

Otaru Denuki Koji

Nitori Museum of Art

Otaru Museum of History and Nature

Osa Winery

Otaru Canal

Otaru Canal

4.3

(2.3K)

Open 24 hours
Click for details
Otaru Canal Cruise

Otaru Canal Cruise

4.2

(1.3K)

Open 24 hours
Click for details
Stained Glass Museum

Stained Glass Museum

4.4

(479)

Open 24 hours
Click for details
Former Japanese National Railways, Temiya line

Former Japanese National Railways, Temiya line

4.1

(703)

Open 24 hours
Click for details

Nearby restaurants of Hotel Torifito Otaru Canal

Café Ironai Shokudo

Mahoro

SUSHI&GRILL イルオナイ-IL ONAI-

The Ball Otaru

Otaru Masazushi Zenan

小樽おり鮨

Uomasa

North Sea roasted baked canal warehouse

Sushidokoro Kan

Otaru Bine

Café Ironai Shokudo

Café Ironai Shokudo

4.1

(403)

$

Closed
Click for details
Mahoro

Mahoro

4.3

(338)

$

Click for details
SUSHI&GRILL イルオナイ-IL ONAI-

SUSHI&GRILL イルオナイ-IL ONAI-

4.3

(93)

Click for details
The Ball Otaru

The Ball Otaru

4.7

(225)

Click for details
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Reviews of Hotel Torifito Otaru Canal

4.0
(754)
avatar
4.0
1y

My family and I had a wonderful one-night stay on a Sunday in this hotel in our 10-day self-drive vacation. We chose this hotel because it is very near to the Otaru Canal, has in-house onsen “Kumaji no Yu” with painting and within 30 minutes walking to several restaurants and shops (e.g. LeTAO) ||Getting to hotel & parking: we reached the hotel in our rental car from Cape Kamui using Google Map and Apple Map on the Apple Car Play at 4:45pm. Hotel provides on-site parking for guests at ¥1500; the car park lots are subjected to a first-come-first-served basis and cannot be reserved. As we were driving to into the hotel car park where I saw several empty lots, a hotel staff outside the hotel car park provided a map of the nearby car parks and directed us to the nearby Times car park. We unloaded our luggage and I went to park at the Times car park which we eventually paid ¥1200 before exit the next day but it was about 200 meters or within 6 minutes’ walk away from the hotel. |For those who are taking the train, this hotel is about 670 meters or about 15 minutes’ walk from the JR Otaru Station (S15) – exit the station, walk along Chuodori Street for 500 meters, turn right into Ironaiodori Street and the hotel is on the left. To get to Otaru Canal (about 210 metres from hotel), turn right after exiting the hotel, walk along Ironaiodori Street, turn right onto Chuodori Street at the cross road traffic light junction and finally cross the busy Rinkosen at the traffic light junction and you reach what many considered to be the most scenic part of Otaru Canal within 6 minutes.||Hotel staff: this hotel is very popular - there was a queue during check in. Nevertheless, the lady receptionist still welcomed us with a smile and patiently explained to us in English about the check out, Wi-Fi password, breakfast venue and opening time from 6:30am to 10am, onsen “protocol” and opening time of 6am to 10am and 3pm to 1am as well as presence on the second floor of microwave oven, ice making machine, drink vending machine, washing machine and dryer (both use only ¥100 coins) on the second floor. There is no gymnasium and no swimming pool. Regarding the breakfast, the lady receptionist explained that due to limited seats at the restaurant, we had to choose the half hour slot; so we chose 8am and it was entered into the system. The receptionists were also helpful in granting us a late checkout at 2pm, otherwise we have to pay ¥1000 per hour after 11am. Whenever we walked past any hotel staff including those at the reception, they would greet us. ||Hotel room: When we entered our 24 square meters Superior Twin Room with 3 single beds on the fifth floor, the first impression was that it was large and of modern contemporary design. On the left are the restroom and bathroom with a bath tub and sink. On the right are the open wardrobe with several hangers and slippers below. The bedroom comprises 3 single beds with the black pyjamas placed on the bed, a long dressing table with drawers, cups, kettle and green tea packets, a LCD TV, an interesting circular mirror placed in the center of a ship helm (steering wheel) above the dressing table and interestingly a large barrel containing refrigerator inside. There is also a large barrier with a refrigerator and a power socket above. The lighting control knobs and sockets are stylishly found on the board between two beds. The entire room is covered with a carpet filled with coloured rectangles. The bathroom has a bath tub, shower and sink.|We liked the following about the room:|(1) The beds were comfortable such that we had a good night sleep|(2) The room is very clean and well maintained |(3) The room was very quiet due to good noise insulation|(4) Ceiling air-con was strong |(5) Complementary wi-fi access and connection speed was fast but occasionally was slow|(6) Every wall has a different wallpaper except the brick wall next to the window|(7) Pleasant brown color theme of the room with natural wood bed boards and furniture (there is no glass)|The first of two dislikes was that the view from the room window looked out into another building and the hotel car park lots; not much of a view. And because the adjacent building blocked much of the natural light and coupled with the dark brown and beige wallpapers, the room was dark. The second dislike was that the toilet is by itself which meant that we had to walk all the way to the bathroom to wash our hands.||Hotel restaurant: we enjoyed the breakfast buffet spread that was a great mix of Japanese and western cuisine – crab cream croquette, sausage, thick bacon, Japanese style pasta with mushroom, salted salmon, candied herring, sashimi, trout roe, rice, porridge, miso soup (add your own wheat bran, seaweed and leek), salad, cut oranges, tomatoes, local Hokkaido or Otaru gourmet (sautéed vegetables), buckwheat noodles, nagaimo tororo, bread, waffle with different sauces, soy milk and others. There is also a drink dispensing machine.||Overall, we had a great stay at the 3-star Torifito Otaru Canal, and will not hesitate to come back again the next time we...

   Read more
avatar
4.0
1y

My family and I had a wonderful one-night stay on a Sunday in this hotel in our 10-day self-drive vacation. We chose this hotel because it is very near to the Otaru Canal, has in-house onsen “Kumaji no Yu” with painting and within 30 minutes walking to several restaurants and shops (e.g. LeTAO) ||Getting to hotel & parking: we reached the hotel in our rental car from Cape Kamui using Google Map and Apple Map on the Apple Car Play at 4:45pm. Hotel provides on-site parking for guests at ¥1500; the car park lots are subjected to a first-come-first-served basis and cannot be reserved. As we were driving to into the hotel car park where I saw several empty lots, a hotel staff outside the hotel car park provided a map of the nearby car parks and directed us to the nearby Times car park. We unloaded our luggage and I went to park at the Times car park which we eventually paid ¥1200 before exit the next day but it was about 200 meters or within 6 minutes’ walk away from the hotel. |For those who are taking the train, this hotel is about 670 meters or about 15 minutes’ walk from the JR Otaru Station (S15) – exit the station, walk along Chuodori Street for 500 meters, turn right into Ironaiodori Street and the hotel is on the left. To get to Otaru Canal (about 210 metres from hotel), turn right after exiting the hotel, walk along Ironaiodori Street, turn right onto Chuodori Street at the cross road traffic light junction and finally cross the busy Rinkosen at the traffic light junction and you reach what many considered to be the most scenic part of Otaru Canal within 6 minutes.||Hotel staff: this hotel is very popular - there was a queue during check in. Nevertheless, the lady receptionist still welcomed us with a smile and patiently explained to us in English about the check out, Wi-Fi password, breakfast venue and opening time from 6:30am to 10am, onsen “protocol” and opening time of 6am to 10am and 3pm to 1am as well as presence on the second floor of microwave oven, ice making machine, drink vending machine, washing machine and dryer (both use only ¥100 coins) on the second floor. There is no gymnasium and no swimming pool. Regarding the breakfast, the lady receptionist explained that due to limited seats at the restaurant, we had to choose the half hour slot; so we chose 8am and it was entered into the system. The receptionists were also helpful in granting us a late checkout at 2pm, otherwise we have to pay ¥1000 per hour after 11am. Whenever we walked past any hotel staff including those at the reception, they would greet us. ||Hotel room: When we entered our 24 square meters Superior Twin Room with 3 single beds on the fifth floor, the first impression was that it was large and of modern contemporary design. On the left are the restroom and bathroom with a bath tub and sink. On the right are the open wardrobe with several hangers and slippers below. The bedroom comprises 3 single beds with the black pyjamas placed on the bed, a long dressing table with drawers, cups, kettle and green tea packets, a LCD TV, an interesting circular mirror placed in the center of a ship helm (steering wheel) above the dressing table and interestingly a large barrel containing refrigerator inside. There is also a large barrier with a refrigerator and a power socket above. The lighting control knobs and sockets are stylishly found on the board between two beds. The entire room is covered with a carpet filled with coloured rectangles. The bathroom has a bath tub, shower and sink.|We liked the following about the room:|(1) The beds were comfortable such that we had a good night sleep|(2) The room is very clean and well maintained |(3) The room was very quiet due to good noise insulation|(4) Ceiling air-con was strong |(5) Complementary wi-fi access and connection speed was fast but occasionally was slow|(6) Every wall has a different wallpaper except the brick wall next to the window|(7) Pleasant brown color theme of the room with natural wood bed boards and furniture (there is no glass)|The first of two dislikes was that the view from the room window looked out into another building and the hotel car park lots; not much of a view. And because the adjacent building blocked much of the natural light and coupled with the dark brown and beige wallpapers, the room was dark. The second dislike was that the toilet is by itself which meant that we had to walk all the way to the bathroom to wash our hands.||Hotel restaurant: we enjoyed the breakfast buffet spread that was a great mix of Japanese and western cuisine – crab cream croquette, sausage, thick bacon, Japanese style pasta with mushroom, salted salmon, candied herring, sashimi, trout roe, rice, porridge, miso soup (add your own wheat bran, seaweed and leek), salad, cut oranges, tomatoes, local Hokkaido or Otaru gourmet (sautéed vegetables), buckwheat noodles, nagaimo tororo, bread, waffle with different sauces, soy milk and others. There is also a drink dispensing machine.||Overall, we had a great stay at the 3-star Torifito Otaru Canal, and will not hesitate to come back again the next time we...

   Read more
avatar
4.0
2y

Title: Convenient Location with Room for Improvement Period of stay: Dec 10 to 12, 2023 Room Type: 1 X Family 4 persons (24 m²/258 ft² | Non-smoking | 1 bunk bed and 2 single beds)

My recent stay at Hotel Torifito Otaru Canal offered a mix of convenience and drawbacks, making it a reasonably satisfactory experience overall.

Pros:

Prime Location: The hotel's greatest asset is its convenient access to Otaru Canal, Sakaimachi Street, Sankaku Market, and other popular attractions. This made our exploration of the city seamless and enjoyable.

Onsen Availability: Although we didn't get the chance to enjoy it due to our packed travel itinerary, the presence of an onsen is a welcome feature for those seeking relaxation after a day of sightseeing.

Friendly Staff: The hotel staff were consistently warm and accommodating, contributing positively to our overall experience.

Easy Access: The hotel's accessibility was commendable, allowing for effortless travel arrangements and quick entry and exit.

Cons:

Cramped Rooms: One notable downside was the size of the rooms, particularly for a group of four with five 28" luggages. The limited space made it challenging to move around comfortably.

Inefficient Washing Facilities: The hotel's washing machines, although available, proved to be a disappointment. The machines were not industrial-grade, and after the wash and dry cycle, clothes remained damp. Additionally, the machines were dirty and poorly maintained, leading to long wait times due to the limited availability.

Charges for Parking: The hotel charged for parking, following a first-in, first-out (FIFO) system. While this might be standard, it's worth noting for travelers on a budget.

While the rooms may not be ideal for families with numerous luggages, the hotel's strategic location compensates for some of its shortcomings. The proximity to key attractions, friendly staff, and ease of access make Hotel Torifito Otaru Canal a viable option for those willing to compromise on certain amenities. However, improvements in room size and laundry facilities would significantly enhance the overall...

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Jason LimJason Lim
Title: Convenient Location with Room for Improvement Period of stay: Dec 10 to 12, 2023 Room Type: 1 X Family 4 persons (24 m²/258 ft² | Non-smoking | 1 bunk bed and 2 single beds) My recent stay at Hotel Torifito Otaru Canal offered a mix of convenience and drawbacks, making it a reasonably satisfactory experience overall. Pros: 1. **Prime Location**: The hotel's greatest asset is its convenient access to Otaru Canal, Sakaimachi Street, Sankaku Market, and other popular attractions. This made our exploration of the city seamless and enjoyable. 2. **Onsen Availability**: Although we didn't get the chance to enjoy it due to our packed travel itinerary, the presence of an onsen is a welcome feature for those seeking relaxation after a day of sightseeing. 3. **Friendly Staff**: The hotel staff were consistently warm and accommodating, contributing positively to our overall experience. 4. **Easy Access**: The hotel's accessibility was commendable, allowing for effortless travel arrangements and quick entry and exit. Cons: 1. **Cramped Rooms**: One notable downside was the size of the rooms, particularly for a group of four with five 28" luggages. The limited space made it challenging to move around comfortably. 2. **Inefficient Washing Facilities**: The hotel's washing machines, although available, proved to be a disappointment. The machines were not industrial-grade, and after the wash and dry cycle, clothes remained damp. Additionally, the machines were dirty and poorly maintained, leading to long wait times due to the limited availability. 3. **Charges for Parking**: The hotel charged for parking, following a first-in, first-out (FIFO) system. While this might be standard, it's worth noting for travelers on a budget. While the rooms may not be ideal for families with numerous luggages, the hotel's strategic location compensates for some of its shortcomings. The proximity to key attractions, friendly staff, and ease of access make Hotel Torifito Otaru Canal a viable option for those willing to compromise on certain amenities. However, improvements in room size and laundry facilities would significantly enhance the overall guest experience.
Ryan PRyan P
The hotel itself was ok and clean.. no wow but ok.. the location was great as it was very near to the Otaru Canal BUT the service was very bad.. most of the staff was ok but there are a certain staff was quite rude even for non japanese standard. After taking bath at the communal bath.. I was probably dipped too long and get a bit dizzy and disorientated so I took a seat outside the communal bath to rest a bit. Then when we walk to the lift to go up the room. Instead of asking if I am feeling alright I was asked our room number and to show our room card by one of the lady staff from the front desk. We was wearing their hotel pyjamas and who else will have their pyjamas? We felt offended as we have booked 3 nights at the hotel and that was our 2nd night.. Then, the other day we wanted to use the washing machine and there are clothes inside which has already done. As per instruction on the washing machine, we asked the front desk to help where one of staff wanted to help to take the clothes out but the same lady staff asked us to wait for another 15mins. There are a clear instruction that if the clothes in the washing machine is done and other guest wanted to use the machine, they will help to clear it out. We felt offended for the 2nd time. Its not like our time is worthless as we need to go out to enjoy our day in Otaru also. The rate of the hotel and service doesn't justify. Better just book other similar rate hotel nearby. Other than that particular lady staff from the front desk, the other staff were quite ok and friendly
LXLX
Would like to give a huge compliment to the wonderful staff of Hotel Torifito! We are grateful for the warmth and kindness of Japanese people here, especially the young lady at the check in counter (sorry I couldn't get your name!) who helped us with dinner reservations and answered our queries. The reservation manager Okuda San was also very helpful with changing our room type even though we have already checked in. Everyone from the counter staff, cleaning staff, breakfast staff were so friendly and helpful. Thank you for the beautiful surprise to celebrate my parents anniversary too, we are very touched. The breakfast spread was so delicious and generous, with sashimi, Hokkaido vegetables, ankesoba with mapo tofu, hokkaido milk and yoghurt, and my favourite salted squid and sakura ebi pasta! Rooms were clean, new and very exquisitely decorated with the port town theme. Best CP value hotel in Otaru. You have made our short stay in Otaru so pleasant and happy, and we hope to visit again.
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Pet-friendly Hotels in Otaru

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Title: Convenient Location with Room for Improvement Period of stay: Dec 10 to 12, 2023 Room Type: 1 X Family 4 persons (24 m²/258 ft² | Non-smoking | 1 bunk bed and 2 single beds) My recent stay at Hotel Torifito Otaru Canal offered a mix of convenience and drawbacks, making it a reasonably satisfactory experience overall. Pros: 1. **Prime Location**: The hotel's greatest asset is its convenient access to Otaru Canal, Sakaimachi Street, Sankaku Market, and other popular attractions. This made our exploration of the city seamless and enjoyable. 2. **Onsen Availability**: Although we didn't get the chance to enjoy it due to our packed travel itinerary, the presence of an onsen is a welcome feature for those seeking relaxation after a day of sightseeing. 3. **Friendly Staff**: The hotel staff were consistently warm and accommodating, contributing positively to our overall experience. 4. **Easy Access**: The hotel's accessibility was commendable, allowing for effortless travel arrangements and quick entry and exit. Cons: 1. **Cramped Rooms**: One notable downside was the size of the rooms, particularly for a group of four with five 28" luggages. The limited space made it challenging to move around comfortably. 2. **Inefficient Washing Facilities**: The hotel's washing machines, although available, proved to be a disappointment. The machines were not industrial-grade, and after the wash and dry cycle, clothes remained damp. Additionally, the machines were dirty and poorly maintained, leading to long wait times due to the limited availability. 3. **Charges for Parking**: The hotel charged for parking, following a first-in, first-out (FIFO) system. While this might be standard, it's worth noting for travelers on a budget. While the rooms may not be ideal for families with numerous luggages, the hotel's strategic location compensates for some of its shortcomings. The proximity to key attractions, friendly staff, and ease of access make Hotel Torifito Otaru Canal a viable option for those willing to compromise on certain amenities. However, improvements in room size and laundry facilities would significantly enhance the overall guest experience.
Jason Lim

Jason Lim

hotel
Find your stay

Affordable Hotels in Otaru

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
The hotel itself was ok and clean.. no wow but ok.. the location was great as it was very near to the Otaru Canal BUT the service was very bad.. most of the staff was ok but there are a certain staff was quite rude even for non japanese standard. After taking bath at the communal bath.. I was probably dipped too long and get a bit dizzy and disorientated so I took a seat outside the communal bath to rest a bit. Then when we walk to the lift to go up the room. Instead of asking if I am feeling alright I was asked our room number and to show our room card by one of the lady staff from the front desk. We was wearing their hotel pyjamas and who else will have their pyjamas? We felt offended as we have booked 3 nights at the hotel and that was our 2nd night.. Then, the other day we wanted to use the washing machine and there are clothes inside which has already done. As per instruction on the washing machine, we asked the front desk to help where one of staff wanted to help to take the clothes out but the same lady staff asked us to wait for another 15mins. There are a clear instruction that if the clothes in the washing machine is done and other guest wanted to use the machine, they will help to clear it out. We felt offended for the 2nd time. Its not like our time is worthless as we need to go out to enjoy our day in Otaru also. The rate of the hotel and service doesn't justify. Better just book other similar rate hotel nearby. Other than that particular lady staff from the front desk, the other staff were quite ok and friendly
Ryan P

Ryan P

hotel
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Find a cozy hotel nearby and make it a full experience.

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Find a cozy hotel nearby and make it a full experience.

Would like to give a huge compliment to the wonderful staff of Hotel Torifito! We are grateful for the warmth and kindness of Japanese people here, especially the young lady at the check in counter (sorry I couldn't get your name!) who helped us with dinner reservations and answered our queries. The reservation manager Okuda San was also very helpful with changing our room type even though we have already checked in. Everyone from the counter staff, cleaning staff, breakfast staff were so friendly and helpful. Thank you for the beautiful surprise to celebrate my parents anniversary too, we are very touched. The breakfast spread was so delicious and generous, with sashimi, Hokkaido vegetables, ankesoba with mapo tofu, hokkaido milk and yoghurt, and my favourite salted squid and sakura ebi pasta! Rooms were clean, new and very exquisitely decorated with the port town theme. Best CP value hotel in Otaru. You have made our short stay in Otaru so pleasant and happy, and we hope to visit again.
LX

LX

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