LeTao Canal Plaza Store — Restaurant in Otaru

This is probably the best place to take a break after a tiring day of shopping and exploring around the Otaru Canal—a must-visit dessert shop! It’s almost always packed or has a queue, but the wait is definitely worth it. Their desserts are as amazing as the rumors say—absolutely irresistible.

Unfortunately, the item I wanted to try was sold out, but it’s no surprise given how popular this place is. However, one downside is the disorganized seating area. Many people hold multiple tables while their companions are still in line for desserts, which can be frustrating. While it’s somewhat understandable, it becomes an issue when people occupy seats for extended periods without using them.

After all, the seating area is meant for enjoying the desserts and taking a short break, not for wasting valuable space. A bit more thoughtful behavior or better management would make the experience...

The staff who prepares the food is so rude.

I asked for take out when placed the order, but the staff who prepared the food still put them in the package for having in store. And he refused to change the package and told me just to eat on the street.

I had to finish all the items I intended to take away. After so much sweet stuffs I wanted to have more tea, and asked whether I could get some hot water refill for the tea I ordered from the same shop. The answer was - it’s Japan, only ice water is...

There are a few Letao stores nearby. This was the first one I passed by. Rather spacious. It was early so seats were still available. Tried their ice cream special with locus berries and their double formage cheese cake. Delicious.

Some of their other stores also had special in store delicacies that’s only available at each specific stores

Tried their honey butter financier at another store near the music box museum. Crispy on the outside. Buttery on the inside with a L...