Hotel Sosei Sapporo - MGallery Collection — Hotel in Sapporo

Hotel Sosei MGallery in Sapporo is a delightful surprise! From the outside, it appears unassuming, but stepping inside feels like unwrapping a gift and finding a treasure. The interior is breathtaking—warm, cozy, and reminiscent of a small castle's library. It's a place that immediately makes you feel at home.

The staff service is exceptional. Everyone is friendly, speaks good English, and ensures the check-in process is smooth and pleasant. Their attention to detail truly stands out.

We stayed in the executive suite for two nights, and it was amazing. The room was spacious, cozy, and perfectly designed for comfort. The bed and pillows were just the right firmness for a great night's sleep. The amenities were top-notch, from high-quality body wash and shampoo to a coffee machine stocked with complimentary capsules and tea bags. I also loved the thoughtful touch of power sockets on both sides of the bed.

The hotel’s complimentary offerings were a highlight. From 3 pm to 5 pm, there’s an afternoon tea with free-flow coffee, tea, snacks, and sweet treats. Then, from 5 pm to 7 pm, it’s Happy Hour with unlimited drinks—beer, cocktails, and soft drinks—plus more snacks and finger foods. It was so enjoyable we hardly felt the need to leave the hotel!

Fitness enthusiasts will appreciate the 24-hour boutique gym, equipped with cardio machines and a complete set of dumbbells. While compact, it’s perfect for a quick workout to stay active during your travels.

Breakfast was another highlight. The neatly presented dishes were incredibly appetizing, with a good variety to choose from. They even allow takeaway coffee and juice, which was such a thoughtful touch.

The location is also very convenient. The hotel is situated right opposite a shopping mall, making it easy to enjoy some quick fashion shopping or grab a meal within just 5 minutes. Additionally, the JR station is only about 1 km (plus or minus) away, which is easily accessible with a short walk.

However, there are areas that need improvement. If you’re carrying extra luggage and require a larger taxi, the hotel is unable to arrange one, as they only have contacts for smaller cabs. For a five-star luxury hotel, I believe they should be more resourceful in such situations.

Additionally, they missed servicing our room, and when we requested a restock of our complimentary mini bar (an entitlement for Platinum Accor members), they were unable to fulfill it and provided numerous excuses. This lack of professionalism is disappointing. It’s a simple task of sending a staff member with the items—we weren’t even asking for the entire room to be cleaned and tidied.

Overall, Hotel Sosei MGallery is a good choice. It met our expectations on every front. Recommended for a nice...

This hotel was almost perfect. It was very foreign friendly. Most of the guests were foreign and many of the employees were non-native Japanese so English was widely spoken. They also set the A/C in the room at 18 which I've never seen in Japan and I lived in Japan for years and also traveled widely for 30 years in Japan. I told my husband that showed how many of their guests are foreigners who like a cooler room temperature than Japanese usually do. The bed and pillows were very comfortable, again, very American style in my experience. The bedroom and bathroom were well appointed. Also extremely quiet. We never heard any guests or outside noise. The black out curtains were so efficient our children (in a different room) slept past last call for breakfast the first day. We had Executive Privilege and enjoyed Afternoon Tea or Happy Hour drinks most evenings. The breakfast was excellent as expected in a Japanese hotel. The location was less than a 10 minute walk to the Bus Station Mae station where you could catch the Tozai subway to many places. You could also walk a bit farther to the streetcar. There was a bus stop in front of the hotel which would also take you to Odori station and probably other places but we generally walked or took the subway from Bus Station Mae. There were a couple of malls across the street but those did not really have the shops or restaurants we like so we walked between 15 and 30 minutes to various restaurants. The area is not as lively as being near Sapporo station and required a bit more walking but the hotel was really superior and would highly recommend this hotel. The only thing keeping this hotel from being perfect was there was no restaurant for dinner. As I said there were places across the street in the mall and within a 15 minute walk even more options but sometimes I just want to have dinner in or order room service. But I can see that they probably wouldn't have enough business to warrant opening the kitchen at night. They did have a special Hawaiian themed buffet lunch during our stay but we were always gone during the day. It would have been fun to try. Our first time with M Gallery collection and I'm definitely going to seek this brand out again. ...

Formerly known as Hotel Clubby, the 118 room Hotel Sosei was rebranded in January 2024 and is owned by the Sapporo Beer Company.

LOCATION: A stone’s throw away from the bustling hub of Sapporo, it’s a relaxed, quieter part of the city. Just across the street is the Sapporo Factory (shopping mall), with the best of the city’s nightlife & restaurants and few blocks away.

RECEPTION & BELL/VALET: Not surprising, everyone was utmost professional, humble and always greeted us. Taxi service is just an ask away.

LOBBY: Warm & dark colors give a modern and welcoming feel. Registration is off to the right, including the bar. The fitness center, restaurant and outdoor courtyard are on the opposite side. Clever & striking beer bottle decor can be found in the lobby bar & restaurant.

ROOM: Our 4th level room offered two queen sized beds, blackout curtains and a view of the mall across the way. Convenient room light control switches & plugs are on both sides of the beds.

BATHROOM: A unique wet room includes the shower and tub in one enclosed space. Single basin, toilet with bidet and big bottles of bath amenities and products.

AMENITIES: Included WiFi, bottled water, coffee/tea pot, hot water maker, mini fridge, safe, iron, yukatas & robes, laundry bags & service, air filtering machine.

HOUSEKEEPING: Daily cleaning which is a rarity these days.

LOBBY BAR: Cozy bar with a few bar stools, lounge chairs and fire pit. Freshly popped popcorn comes with your drink. They made me a very good screwdriver with soda! One night we enjoyed dinner here of a veggie plate, mac & cheese and beef stew. Service was always terrific.

RESTAURANT: Daily breakfast was included. Grilled fish, green salad with a crack dressing (cobb), scrambled & fried eggs, omelettes, miso soup, mushroom & onion soup, cereal, yogurt, porridge, ham, sausage, fried chicken, tater tots, somen/soba salad, sautéed mushrooms, fruits, you name it! Excellent everything!

They currently showcase a daily Hawaiian lunch buffet (added fee) with hula dancing and Hawaiian cuisine. Squid luau, chicken long rice, kalua pork & cabbage, fried rice, pan lau lau, haupia…

OVERALL: Beautiful hotel, elevated professionalism,...