The hotel is conveniently located above the Sengakuji Station which serves both the Asakusa Line and Keikyū Line (the latter goes straight to the Haneda Airport Terminals). If you are coming from Haneda with luggage, make sure you use the A2 exit as it’s the only one with an elevator and is the closest exit to the hotel. The Takanawa Gateway Station which serves the Yamanote Line and Keihin-Tōhoku Line is about a 5 minute walk. Between these two stations, you can pretty much get anywhere in Tokyo directly or with one transfer.
The hotel itself was in very good condition and felt pretty new. The staff was friendly and efficient - both check-in and check-out was quick and smooth. If you forget any toiletries, the hotel provides an assortment of things for free that you can take from a little table by the elevators. The hotel offers “Limited Housekeeping” which means that they will exchange towels and empty your garbage - that’s it. I was rarely in my room except to sleep, so it was not an issue.
The room was surprisingly big at 18 sq m (193 sq ft) for the smallest room in the hotel. For comparison, the APA Hotel next door’s smallest room is 11 sq m (118 sq ft). They packed a lot of amenities into the room - a microwave, washer/dryer, a mini-fridge, pants press, hot water kettle, in-room safe, air purifier, slippers, hangars, etc. The washer/dryer was excellent, and the hotel provided complimentary detergent which was a nice touch. I would suggest running small loads - otherwise drying will take forever. Having a washer/dryer allowed me to bring only a carry-on for my week-long winter trip to Japan. My comfort double room had a double bed that was a bit on the firm side, but was comfortable enough - I slept well every night and that’s all that mattered to me. The bathroom was pretty basic, but the water pressure was great, and it was nice to relax in the tub after a long day of walking. Also, the vast majority of the rooms have no view as they look directly at the outside wall of the neighboring buildings. I believe units 8 and 9 on each floor face the street in front and units 18-20 face the cemetery of Ganshōji next door. On the plus side, the room was incredibly quiet given the hotel's location.
My only complaint about the room was that there was very little room to store clothes because there was no closet or wardrobe. I brought very few clothes, so it didn’t really matter for me, but I think it might bother some people.
The buffet breakfast at the Bumblebee Café in the lobby costs about $12 at current exchange rates. It had some standard western fare (e.g. yogurt with fruits, sausage, scrambled eggs, toast, etc), but it leaned more heavily towards the Japanese breakfast (e.g. miso soup, ochazuke, pickles, white rice, natto, etc.). It also had some random items like salad, chicken karaage, and meatballs. I wouldn’t call it gourmet, but for $12, it wasn’t bad.
I paid about $90 per night for a six night stay in Tokyo, which I thought was a great deal given the hotel’s location and the in-room washer/dryer.
The photos of the rooms on the hotel website are pretty accurate, so I am including photos of things that...
Read moreI travel alot for work and vacation; and usually after finding a good hotel, I tend to go to the same one every time. And this particular Tokyu Stay is now my go-to hotel whenever I'm in Tokyo (usually about 30 days a year). Previously I had an issue with slow internet, a common issue reported by other reviewers. But I can confirm as of May 2025, the internet speed is fiber-optic fast. I had no issues streaming multiple movies downloading large files at the same time. Of course the rooms are very clean, even by Japanese standards (although a tiny piece of garbage was left uncleaned underneath the sofa. Hard to see unless you're actually on the floor looking for it. In suite washer/dryer combo is a godsend. I only have to pack 3 days worth fo clothes since I can just keep washing it. More space in my suitcase of shopping. Checkin was smooth; staffs were friendly and some spoke english. Location was the best. A shop around the corner sells fresh bentos in the morning. Awesome ramen stall opens until 10pm downstairs. Convenient store and a 24 hour restaurant is next door. 1 train from Haneda airport without transfers. Metro station 2 minutes away and connects to all major locations in Tokyo within 1 transfer. JR Yamanote line is 5min walk away and connects you with every where you need to go. A Newoman mall/department store is about to open within walking distance; so I expect this location to be even more sought after. After the internet speed was upgraded this year, I now have 0 complaints about this place. Will be expecting to stay here every year...
Read moreLocated in business district, not much of a nightlife nearby. Good for travelers like us (Family) who prefers quiet and peace at night. 24hrs food option only Nakau and Yamazaki Daily convenience store. Most food options nearby opens at 10/11am and closes around 9/10pm due to business area. There are parking lots but not sure why Hotel does not allow guest to park on site. Would be good if hotel can consider allowing parking for guest (chargeable or not up to them) at least have an option. Parking is a nightmare around this area, we had 2 rental cars on the first night and had to wake up early and drive out of carpark by 6am to return the car at 8am to avoid charges of JPY440/15mins block = JPY1,760 per hour x 2 cars x 2hrs = JPY 7,040 !! Yamanote line (Takanawa Gateway) is 5mins walk while Sengakuji station runs right below the hotel. Good thing exit of Sengakuji station nearest to hotel has lift so your luggage is not bothersome. Train to Haneda airport is also within Sengakuji station. Very convenient. Only simple housekeeping (no bedsheet changing). This might be bothersome to some but it's fine for us. We broke up our booking so we changed room in the middle of the scheduled stay period. In all, will return to this hotel again for...
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