I chose this place as a more inexpensive place near Shinjuku Station, which is convenient for several day trips west of Tokyo. What is good: It is cheaper than many other places in the vicinity, plus it was pretty clean, modern, and had good hot water pressure (though most places in Japan do). Its only facilities is a microwave next to the front desk. Room size is OK but the bathroom is rather cramped. Now the not so good: There wasn't anyone at the front desk over 95% of the time. This makes a later check-in very troublesome. It was not an issue for me, because I had arranged this ahead of time, and they left the room key in a locked box for me with the combination notified to me through e-mail. But twice I saw people without that. One was a young Latinamerican woman in the lobby who just came up from Kansai on a Saturday night, with no arrangement and no way to contact the staff (they write they are unavailable weekends). What happened in the end I will never know, but that poor girl had to go find some other hotel for at least that night, and on a Saturday night that is near impossible or she had to pay through the nose for some 4 or 5-star place. Just 2 days later, when I returned to the hotel in the evening, I saw one other lady at the entrance literally yelling into her phone that she could not check in. Definitely some big issues there. Another one is that you are about 1.5 km from Shinjuku Stn. One or 2 days this is tolerable, but it's a daily grind doing this day after day, after walking all day long elsewhere. Then, there is no housekeeping and no laundromat in the place at all, and you are lucky to get new towels to shower every 2-3 days at best. There is a laundromat, a few convenience stores, and a supermarket not too far away, but to be honest, I am rather ambivalent about...
Read moreWe stayed at this hotel for two nights. Unfortunately, the name "hotel" is a significant overstatement. We never saw the staff, and even for automated check-in, there was no one to assist in case of issues. There is no elevator, and the stairway is narrow. It seems more like a hostel, which would be a much more appropriate name.
The room was very small, and moving around meant constantly bumping into each other. The bathroom and toilet were so cramped that you had to be careful about how to sit to use them. The toilet buttons were broken, and there was no water flash .
The bed was described as a twin, but it was just two mattresses pushed together, making it very uncomfortable for two people to sleep on.
Overall, there was nothing satisfactory about this place, except for the view of the alley that led to tall towers. Even three stars is too generous for...
Read moreFor a decent room at an affordable price this is a very good hotel/hostel. Do not expect room service and concierge but if you are looking for this kind of service you will have to pay high end hotels. Now even business hotels are very expensive in Tokyo so we were very happy to find this place. We were a family of three and the room size was very decent and not much smaller than business hotel rooms that are twice expensive. Very well located in the quiet area of nishi Shinjuku near the town building. It's about 1000 yen for taxi drive from Shinjuku station or kabukicho. It was clean and with even a balcony. It gives a good feeling of what it is to live in an...
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