Pullman Tokyo Tamachi — Hotel in Tokyo

Service was top-notch at the hotel. The staff at the reception were always smiling when spotting us walking past the reception and were always ready to provide assistance and recommendations. We were warmly received by Somrit, who gave us early check-in and ensured our stay was comfortable. Somrit gave us very good recommendations on the restaurants around the hotel. When the hotel could not accommodate our late check-out, Somrit came out with an alternate arrangement for our luggage and ensured his colleagues knew the arrangements for our luggage situation. The staff at the lounge came across as warm and hospitable.||Pullman Tokyo Tamachi is located next to Tamachi JR Station and Mita Subway Station, which is superb for exploring Tokyo with Tamachi JR station between Tokyo/Roppongi and Shibuya/Shinjuku. We stayed in the spacious Superior Suite, with a floor area of 52m². This suite is essentially a Junior Suite, having a lounging area, a sleeping area, and a spacious bathroom. Entering the Superior Suite in Pullman Tokyo Tamachi, we can immediately feel the cosiness the earthy theme brings. The Suite is decked out in an earthy brown colour with subtle Japanese elements dotted throughout the entire suite. The hotel fitted a sizeable walk-in wardrobe next to the main entrance to the suite, the only wardrobe space in the suite. The generous space inside this wardrobe provided us with ample space to hang our one week’s worth of clothing and had more than enough space to place our luggage after unpacking. The wardrobe also comes fitted with two three-tiered chest sets, providing additional storage space for smaller clothing items.||As the Superior Suite has a Junior Suite layout, the main part of the suite comprises the lounge area and the sleeping area. The lounge area occupies about ⅔ of the main suite area. The work desk sits in a corner of the suite’s lounge area, facing its main entrance. The light brown wooden work desk has a good amount of space, making it conducive to work on. We found a cabinet between the work desk and the entryway, slightly off-centre from the TV in the lounge area. The purpose of this cabinet is to store the minibar items. A well-stocked mini fridge is hidden in the right cabinet. A three-seater couch in the lounge area and the single-seater armchair provide comfortable seating for up to four pax. A bright red coffee table sits in the centre of the couch and armchair. The couches face the 55″ LCD TV mounted on the wall beside the work desk. There is a good selection of channels on the TV, but most of these channels are in Japanese. The sleeping area occupies the space behind the three-seater couch. Compared to the functional design of the suite’s lounge area, the sleeping area adopts a more minimalistic design. The sleep quality on the king bed was excellent, and I could wake up feeling refreshed every day. ||The dual sink is immediately in sight at the entrance to the bathroom. The generous sink area, occupying the length of this part of the bathroom, gave us a lot of space to place our toiletries. The toilet is situated on the right side of the sink. The toilet cubicle is sparsely furnished with a toilet bowl with a Japanese-style bidet. The shower room sits to the left of the sink area, housing a walk-in shower and a sizeable standalone bathtub. I like the shower cubicle’s design, where guests could transition from the bathtub to the shower without wetting...

I have a pleasant stay at Pullman Tokyo. It's only a 5-minute walk from the Tamachi Train Station, which is super convenient. The entrance of the hotel is a bit different, it's located on the 2nd floor instead of the ground level. Imagine you are carrying a few pieces of luggage? It's not a problem at all. In fact, it's super easy to drag them to Pullman Tokyo without any effort coz you don't even need to move the luggage via stairs. If you enter via the ground level coz that's where the taxi stand drops you off, there are escalators. If you are coming from the Tamachi Train Station, it's the same floor (2nd). Reception staff are courteous and friendly, they noticed you the moment you walk into the entrance. They speak a good level of English so they understand what I need and could make recommendations about the area. Tamachi, to me, is a bit a new area where it's a good residential area and financial area. The hotel is chic, modern, artsy and luxurious. I like art pieces around the lobby. I stayed at a hotel room with a king size bed, the bed and pillows were comfy and clean. I like the fact that the toiler was located from the shower, so 2 people can do their businesses without intervene each other. The closets (2 of them) were full size and were spacious. The Pullman Pajamas were clean and comfy. Some people may not be used to the bathroom sink being out in the open concept hotel room and beside the office desk but I personally love it. It's something unique and different from the typical cookie cutter hotel rooms. One major thing I appreciate is how spacious the hotel room was. In many Japanese hotels or Asian hotels overall, the hotel room size are pretty small. But Pullman Tokyo has the North American room size standard, that I feel I may have take it for granted when I see the big size but when I travel to Asia, I appreciate big size room dearly. The breakfast spot at Kasa was phenomenal, great selections of buffet style with Japanese fusion of Japanese and Western items. The BEST part? While I can indulge the buffet items, I can also order a la carte such as omelette and sunny up eggs. In particular, I really like the self-serve orange juice machine and the miso soup station. They even have fresh honey station that can grind out fresh honey on the spot straight from my homeland Canada. The Platform 9 lounge at the rooftop was nice. It's not super big, but it does serve cool cocktails. During my stay at Pullman Tokyo, the new shopping centre was slowly but surely taking shape. New restaurants were opening from Italian food to oysters and wine, chinese wonton ramen, etc. The grocery store is about to open. There is also a 24 hours Ramen shop, eventually, this will be a super new hotspot for restaurant and grocery shopping and a place to hang out. I highly recommend this...

Very enjoyable stay. Before arriving I emailed the hotel for a couple of requests which they accommodated. Communication through email was promptly replied. Unlike some other Accor hotels in Ginza. |Off who checked us in was very informative and welcoming. Actually the whole team gave great customer service. Friendly, easy to talk to and very helpful. Shout out to Carl, Fuga, Masayoshi and Mayumi for their personal service. Kanon from the Executive Lounge who helped organise a couple of surprises for my husband’s birthday was exceptionally helpful. With this kind of service it’s hard to not want to stay here when in Tokyo. We have found our home away from home. This is definitely our first option when returning to Tokyo. The location was great. Very close to train station, plenty of restaurants around at very affordable prices and a huge supermarket downstairs of the escalator to the right coming out from Pullman. A good size supermarket with freshly baked breads and large variety of ready to eat meals. They have microwaves just outside of the checkout counters to reheat prepared meals. Prices are quite good too. Very busy with workers as Pullman is surrounded by office buildings. Breakfast was buffet and an alarte menu that you can order over and over again. Barista coffee was included in the buffet which is a nice change to coffee machine. Restaurant not very big but nice. One incident I’m not at all happy with was when I claimed the welcome drinks downstairs level 2 bar as roof top bar was not open. They wanted to serve my drinks in a paper cup as I wanted to take to the room. When I said I wanted in glasses, the lady said they don’t have enough glasses (they had 6 there) they needed to keep for customers. Am I not a customer? I was only claiming 2 drinks. Or is it because I am claiming the welcome drink they want to save the glasses for the paying customers.? Unbelievable!!! I told them to get the classes from the lounge as I don’t want paper cups. It was almost a perfect stay until this. I don’t understand about wanting to keep the glasses coz she only had half a dozen left, yet the restaurant was just across the foyer and Executive Lounge upstairs with another rooftop bar that I’m sure had...