Mildom City Hotel — Hotel in Almaty

Good location, bad and small rooms, no hygene, bugs all around, amazingly understanding and helpful receptionists.

This is such a hotel that even when you call them, the receptionist or whoever was on the phone could tell you not to stay here. So we did because we were so tired. The hotel is the basement floor of a residential block. The rooms arw so small and dark that you can feel stressed even if you stay single. It would be torture for you to stay if you are two person. Plus the breakfast sucks they bring it to your room in a plastic vacuumed bag. Yıagk 🤮. No place called reception that there is only an entrance desk. No balconies to smoke or get fresh air. No common waiting room to chill. Only a corridor and rooms in both sides. I definatly do not recommend you to...

A mixed experience. Very nice receptionist who was helpful. The location is good. The bed is comfortable. However, I had to request a quilt for my bed. This took a few minutes. We booked two rooms, both were tiny and one room did not have a window. There is space between the door and the ground so you hear people walking by - I had to sleep with earplugs. The breakfast was a picnic type breakfast to be eaten in the room - but there is not enough space in the room to eat when we're in the room with a large suitcase. Overall, there are better options in town for the same price - maybe the other Mildom hotels are better? This one is on the ground floor of a large building and seems more like rented office space converted...

I booked a room at the partner hotel, Mildom Hotel, through Airbnb, but when I arrived at 1am I was told there was a double booking. I was then offered a room for double the price in this (inferior) hotel because "there was a famous singer in town and demand had gone up". I don't mind the mistake, these things happen, but I was made to feel it was my fault when it was very much their error, and I had to pay around $50 extra for this mistake, despite me booking when the price was lower. Staff were...