See all B&Bs in Nairobi||PhotosAboutLocationReviews||Booking.com||KES 6,183||KES 3,288||View deal||Special offer||||Travel safe during COVID-19Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.||What you can expect during your stay||All linens sanitized in high-temperature wash||Face masks required for guests in public areas||Face masks required for staff in public areas||Hand sanitizer available to guests & staff||Stay-at-home policy for staff with symptoms||Regularly sanitized high-traffic areas||Read more||Updated 06/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.||Community||Ask a question||Write a review||About||5.0||Excellent||5 reviews||#49 of 494 B&Bs / Inns in Nairobi||Location||Cleanliness||Service||Value||A luxurious 3 bedroom apartment with private studio, along Gardens Road, off Riverside Drive, borders a flowing river, with scenic lush vegetation. Perfect for those who want a quiet serene home away from home, without the crowds, hustle and bustle||Read more||Property amenities||Free parking||Free High Speed Internet (WiFi)||Hot tub||Bar / lounge||Children's television networks||Taxi service||Photo copier / fax In business center||24-hour security||Show more||Room features||Allergy-free room||Blackout curtains||Desk||Dining area||Housekeeping||Coffee / tea maker||Cable / satellite TV||Bath / shower||Show more||Room types||Landmark view||Non-smoking rooms||Family rooms||Good to know||LANGUAGES SPOKEN||English, Swahili||Hotel links||Visit hotel website||Special Rate:Special rate available||Location||||Full view||509Restaurantswithin 5 miles||92Attractionswithin 5 miles||Contact||Riverside Gardens Road Apartment 1D, Block B First floor, Off Riverside Drive, Nairobi 00100 Kenya||Compare More Popular Hotels||Trademark Hotel||509 reviews||#19 of 326 hotels in Nairobi||1.9 mi||from||KES 13,604||||View Hotel||Gigiri Express Hotel||34 reviews||#27 of 494 B&Bs / Inns in Nairobi||1.7 mi||from||KES 5,015||||View Hotel||Windsor Golf Hotel and Country Club||479 reviews||#37 of 326 hotels in Nairobi||1.7 mi||from||KES 23,739||||View Hotel||The Concord Hotel & Suites||238 reviews||#43 of 326 hotels in Nairobi||2.3 mi||from||KES 9,193||||View Hotel||AMENITIES||Free High Speed Internet (WiFi)||Free parking||Breakfast included||Free High Speed Internet (WiFi)||Free parking||Breakfast included||Free High Speed Internet (WiFi)||Free parking||Breakfast included||Free High Speed Internet (WiFi)||Free parking||Breakfast included||ACCOMMODATION CLASS||4 stars||No rating available||5 stars||5 stars||LOCATION||Highridge||6.2 miles to Wilson Airport||3.3 miles to Nairobi National Museum||Highridge||5.5 miles to Wilson Airport||2.5 miles to Nairobi National Museum||Nairobi||7.8 miles to Wilson Airport||3 miles to Nairobi Mamba Village||Nairobi||4.3 miles to Wilson Airport||1.4 miles to Nairobi National Museum||REVIEWS||There is free WiFi in the reception area, but you need to either pay for it separately or have it included in the reservation if you want to use it in your room.||Trademark Hotel gave us a great experience from reservation of the conference space, its set-up, ambient meeting environment to the great refreshments and service by the staff. Looking forward to another visit at...||The rooms were clean and comfortable. Wifi was slow and when i complained, this was attended to immediately and in the meantime they give me a new room with good wifi. the hotel is walking distance to UN Environment...||Large, comfortable, quiet rooms. Excellent breakfast with fresh fruit and vegetarian options. Short, safe, direct walk from the UN. Friendly, helpful staff. Reliable Internet. Stores and restaurants all walking...||Rustic, elegant, traditional hotel applies to this lovely place. This second visit has been an eye-opener. The cottages, the apartments like rooms,the perfect WiFi (which on previous visit was wanting),the...||Visited the Windsor after a long time....there is just something about that place that calms the body, mind and soul....the ambiance and spectacular view just cools off the nerves.....The food was just amazing! The...||Food was amazing and particularly enjoyed the continental breakfast.||It was my first time staying here. The hotel is good value for money. We checked in very fast and we're shown to our room. It was super clean with all the amenities in place. The beds were very comfortable with soft...||Reviews||Write a review||Traveler rating||Excellent 5||Very Good 0||Average 0||Poor 0||Terrible 0||Selected filters||Filter||English||Popular mentions||All reviewsgreat locationsuite||Search reviews||||Leah M||wrote a review Aug 19||14 contributions1 helpful vote||||Quiet Spacious clean||Staying in apartment 4C.||||Pros : The residence is clean and spacious. Well furnished with a washer and a great balcony with a relatively nice view. we viewed several apartment and received a nice welcome. master bedroom large and spacious. Clean dispenser drinking water. Polite and professional staff. Housekeeping comes in daily to arrange and clean. Dorcas the housekeeper who came to the apartment during our stay was very professional and polite. No smoking facility which is great. They listen and address any concerns in a timely manner.||||Cons: alot of coming and going to the apartment from staff for repairs, laundry, looking for other staff etc which can be tiresome.||||Recommend the place and will stay again...
Read moreThe worst stay I had. I went with my 2 kids and I’m 28 weeks pregnant. I had got a confirmation email on 3rd November confirming my booking. When I messaged them on 9th asking the location when I was on the way to the area they said they had not confirmed me and the lady who sent me the confirmation was no longer working there. When I reached the apartment the water in the sink was block, no drainage. The electricity in the room was not working. It took ages for hot water to come in. The fridge didn’t close properly so nothing stayed cold. And the fan was broken so it was hot and uncomfortable in the room. There was mosquitos in the room. My 5yr old and 2yr were so unconformable throughout the night. When I sent them videos and pictures of all of these things and informed them on the first night itself regarding all of this they just thanked me for them. I asked them for some kind of compensation or to shift me they completely refused until 2 staff members came and one of them threatened me that the security will not open the gate if I don’t make the full payment. I would never stay with them again. I had initially stayed with them in July and a woman called Cynthia helped me and was SUPER. Her hosting skills and welcoming was amazing and that’s why I came again. It’s a shame she doesn’t work for them anymore because the staff now are rude and and def not...
Read moreThe host was Carol; a rude and unprofessional caretaker. She must be called out. She must be dismissed. Everything was wrong but worst of all was her attitude. I would recommend no guests every stays here. And the property should be blacklisted from BOOKING.COM till she is dismissed. She then tries to reverse accuse me of threatening her. The guards and the building caretaker know me from my last 3 visits: Justus and Teresa and they will be happy to testify.||Disliked · At early check in the room was not ready. The apartment was filthy and had not been cleaned. When I was moved to another apartment the room was windowless. The other rooms were locked though there were no guests. I asked for a change of room. Carol was defensive and aggressive from the start. She was late to work; and did not show up until 11 am (owners: please note). Upon coming up she asked me "check out". This is how she treats guests. I have attached the screen shots of our...
Read more