Lenana Suites provided us with most outstanding customer service from the moment we booked, arrived, and until our departure. Every employee we encountered, from the gate, reception, to the cleaning personnel, showed exceptional hospitality and professionalism.
We were particularly grateful for the Christmas welcome party, which created a festive and warm atmosphere for all the guests to interact and enjoy the edibles. Our stay was truly amazing from beginning to end. Our boys had a fantastic time swimming and playing with their friends in a safe environment, available to them at any time of the day.
Special recognition goes to Jane, Sarah, Lincoln, Robert, Kenneth, and all the cleaning ladies who served us so well. Your dedication and hard work did not go unnoticed, and it made our stay truly memorable.
A special shout-out to the ever-smiling and engaging day security guard (apologies for not asking his name 😞). Your friendliness added an extra layer of comfort and security to our experience.
The location is central to most places, including shopping malls and restaurants, with readily available transportation options such as buses, motorbikes, and Uber. Yaya Center is within walking distance, adding to the convenience.Additionally, the gym and well-serviced apartment added to our enjoyable stay.
Thank you, Lenana Suites, for an amazing experience! We hope to make Lenana Suites our home...
Read moreMy family and had an amazing 7 weeks stay at Lenana Suites. I enjoyed the security it provided and with 2 national power blackouts while we were there, the generators kicked in while the country was plunged into darkness. The facility was super clean and the girls did an excellent job cleaning inside the apartment. All the staff were very very friendly and warm, the chefs made tasty meals and were very flexible to accommodate our palates for the day. My only comment for improvement is that there is a beautiful swimming pool, but its in the shadows most day, making it very cold. Maybe the management can consider investing on solar heating to complete the super experience. I would recommend Lenana Suites to anyone and will be happy to return there any time. Keep up...
Read moreIf I could give more stars, I absolutely would! Lenana Suites has truly been a home away from home. The staff has been incredibly supportive, caring, and always available to ensure my stay is as comfortable as possible.
The apartments are excellent—featuring a spacious bedroom, a cozy living room, a well-equipped kitchen with all essential utensils, a functional WC, and a lovely balcony. The amenities are fantastic, including a swimming pool accessible anytime, a convenient laundry room, and a kitchen that serves delicious food whenever you need it.
A special shoutout to the wonderful colleagues who have become friends and are even helping me learn Swahili—Joyce, Jane, Sara, Faith, Kane, Robert, Petronila, and the amazing Security staff. You all make this place...
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