HOTEL 22 GURNEY — Hotel in George Town

Cleanliness – OK. It might be an old establishment; 12 years to be exact, but it is clean. However, every time once open the door, there’s strong cigarette smell, but the smells fade away upon entry. weird||||Location – Average. It takes about 20-30 minutes on foot to reach Gurney Drive Hawker Centre. But it takes lesser to reach other good restaurants nearby. If you need to head to other areas, would always need to take bus to Komtar and then switch to other buses. Usually most buses go to Komtar. Else if you are heading to Batu Ferringhi, would need to take bus 101 from a bus stop that is 5 minutes away on foot from hotel. Need to ask receptionist for exact bus stop location cause for different routes is different bus stop.||||Facilities – Free bottles of water and basic toilet amenities are provided. Good room size. Wifi is free but slow. Room comes with refrigerator, dressing table, LCD television, electric kettle, cups and instant coffee and hair dryer. Security is good because every guest needs to pass through reception to gain entry and access to the lift. But limited parking space. ||||Staff – Good. Staffs are friendly and helpful. Was very kind to lend us umbrella when it was raining. ||||Sleep quality – Bad. The double bed was fine, but problem was the extra single bed provided. It was far too soft that once sit on it, mattress sunk and can feel the metal beams of the bed frame. Also at 6am+ in the morning, there was knock on the door too. ||||Value – Good. Not too expensive and is a good property to consider to lay your head for the night. ||||Perhaps the only really downside about this hotel is if you get the extra mattress, else the rest of the elements...

When checking in, don't pay the tourism tax again! My payment on Trip.com included the tourism tax, but the counter staff asked me for it again. It took him a while to confirm it in his printout.I booked for one night and then extended my stay, but changed room in the process. The first room was rather warm, being on the top floor, and the toilet in the first room was about one by two metres. The second room was better in both aspects. However, there was no tissue available, and the toilet paper was of rather low quality.While the traffic is alright outside of peak hours, there were hardly any stores within a short distance. Gurney Walk would be the nearest place to buy food and water, or...

Well, at least the room was relatively clean (though staff never came to make bed, change linen etc). Besides that everything about the poorly named Good Hope hotel was just awful. We stayed 5 nights. The room was not cleaned in all this time, nor was the water replenished (a necessity in a tropical climate where one cannot drink water from the tap). The 1st night there was no internet at all & it was sporadic after that. There is no staff on duty at night which is a security hazard. I reached out to Agoda for a refund after my 1st night but was unsuccessful. Also, no breakfast & no place to eat early in the immediate area. Advice to future travellers:...