Hotel Metropol — Hotel in Mexico City

Having a 11pm arrival in Mexico City, my group and i had a 5 hour layover and decided to get much more comfortable rest than what a vinyl airport chair could offer. So i got on my phone and ended selecting the Hotel Metropol. Hotel Metropol is about 4 miles away from the main airport but the drive feels like 40 miles. The hotel is situated in a few blocks off the main road in what looks to be a sketchy neighborhood but once you plant yourself right in front of the hotel you're feel safe as the hotels lobby is clean and comforting (compared to its surroundings). The doorman was very inviting and helpful. The desk personnel were very helpful and spoke very good English. Expedia made a mistake with my reservation and the staff were quick to offer a solution that was as comparable to the Expedia deal as they could get. Their rates were very reasonable. My two rooms with two separate queen size beds came to $130 after tax. The bellhop was an older gentleman that spoke English very well. The rooms were very compact but usable. The bathrooms were even more ummm.... let's say efficient with their use of space. There was a leak in the bathroom and the water pressure was dismal to say the least. The toilet paper was as soft as 100grit 3M sandpaper and the towels were softer still as 1000grit. At least the bed was firm/soft enough for me. The room deploys a clever lighting system where the occupants are required to leave their room card in a holder to keep the lights on. Absent were the instructions for this innovative yet frustrating lighting system. This did not detract from my overall satisfaction of my stay at the Hotel Metropol. Although the amenities were lacking the level of direct customer service on a human level was on par with bigger popular hotels (like the Hilton... 2 blocks away) but at half the price. If value is your thing than this is the place. If you wish to be waited on hand-and-foot than stay away from this joint as this is...

This hotel is centrally located to lots of museums and the shopping district. However each night there was so noisy I not only had ear plugs in but the tv on softly to drown out the noise. So if getting a room, choose level 4 and above. The foyer is large and there is plenty of seats to sit and use the wifi which doesn’t work as efficiently in your room. There is also a bar. Ok the semi first floor is the restaurant and woah this place is like herding cattle around 7am. Loud tourists (yes that’s you Americans) gaggle and chatter and complain that the restaurant hasn’t opened earlier. All this I can hear from my room above. But wait there’s more. Around 4.30am I hear blended, trolleys and so much chatter in Spanish I can’t sleep. I think it was the kitchen staff preparing food for the restaurant. Still more to come. Across the hall was a room that a family was in. Parents in that room, kids in others and so the running, squealing, screaming and chatter was endless. I poked my head out and asked them To be quiet (nicely) but that didn’t work at all. Tv just went s little louder. Now for the room. It was good. Three single beds. Very comfortable bed, linen soft and clean and pillows perfect. No English speaking channels other than FOX or CNN. Had a fan, iron, iris king board, spare blankets and pillows etc. shower was good although takes a while for hot water to come through but that’s okay. Nice little set of toiletries including a razor (not really necessary these days). Don’t forget to our toilet paper in bin and not flush as it clogs the system. Killed two cockroaches in bathroom. Yikes! Did a little hand washing in bathroom sink and hung on hangers in wardrobe and they were dry in the morning as the room was lovely and warm. Was 1 degree outside that morning. Reception staff were ambivalent but doorman and porters were great. Wheelchair friendly. Kid friendly. With so many other great places to stay I wouldn’t rate this as a 4 star...

This hotel is a block and a half from the Alameda Park and the Palacio Bellas Artes ideally positioned between the Historic Center and La Reforma. From here you can easily walk to the Zocalo and the Cathedral through historic and picturesque areas. Excellent value since the Hilton La Reforma, just around the corner will cost you 5 times more (yes, I realize it is not the Hilton). ||Staff was friendly, room was clean and well serviced. I read reviews that it was noisy, but I requested a quiet room and had a room on the top floor (5th) away from the street. It was very quiet and peaceful. ||Breakfast was not included in the price (at these rates, hard to complain) but for about $9, you can eat your heart out at the buffet. The reason I highly recommend this is that it is one of the most complete buffets I have encountered and includes a choice of juices (I loved the mango and the peach), a variety of Mexican dishes (chilaquiles, a main dish of meat, sopes, huaraches, black beans, omelets, and oddly, hot dogs), cereals, fresh sliced fruits (papayas, watermelon, pineapple, cantaloupe), cold cuts, cheese, bread/toast, and more. I was able to eat my main meal of the day and be totally satisfied.||Staff at the hotel was very friendly (I speak Spanish, so I can't tell you if English speakers will have the same experience).||I highly recommend first timers to CDMX seek out the Turibus (open top city tours) which has a main stop just at the top of the street at the Park. They have a package deal that gives you an all-day tour of the Teotihuacan Pyramids and they a two day pass on the City tours for less than $60. Both were...