Dar Jasmine Hotel — Hotel in Chefchaouen

Absolutely loved this place. We’re more than halfway through our trip and it’s been the best place we’ve stayed so far. The rooms are a great size (we had the Kensington), exceptionally designed and decorated throughout, and very comfortable and clean. The entire place is very beautifully decorated and designed. The pool was also a welcome treat after a long day of walking around in the hot sun.

We also had dinner at the restaurant twice. We only meant to have dinner the first night as we were too tired to go down the stairs again, but we enjoyed it so much that we booked the second night as well. The food was delicious and very well presented.

But most of all, the service is exceptional. The staff are extremely kind and polite and are the gem of this place. They made the stay that extra more comfortable.

Yes, as many reviews mention, there are stairs to get here, but if you’re able bodied, then it’s highly worth it. From what we could tell, it’s the best place to stay in Chefchaouen if you want a relaxing and enjoyable stay.

Only two minor negatives to report:

1. There are young men at the bottom of the stairs that will pretend to be hotel staff (even showing you some sort of card to attest to this) and will just take your luggage without asking and haul it up to the top and ask for a tip. They seem to have been called there by the taxi driver that was arranged for us by the hotel as he made a phone call before we arrived and he was the one to hand our luggage to this young man. I didn’t mind initially as I would’ve paid for someone to take our luggage up, but the hotel offers this for free anyway and I would have rather tipped the hotel staff for it. I did not enjoy the way the guy imposed himself, so just a caution to other guests at this hotel to watch out for these people. The hotel staff did make this clear to us when we arrived at check in, so would not fault the hotel itself, though a prior warning would have been appreciated as it seems to happen frequently based on what we were told.
2. Our room in particular needed a tiny bit of maintenance as the toilet seat and the toilet paper holder both were not screwed on properly, so the seat continuously moved and was uncomfortable to sit on, and the holder just fell off completely. Additionally, the shower does not drain quickly so if you take a long shower the water...

I booked for 12 people 7 rooms and specifically stated at the time of booking that I would need to serve my own cooked dinner to my guests and asked them if they would be able to accommodate us, they said yes and that we can choose when we arrive, which area we would like. We were very excited to come and stay there. Despite the walking up the many stairs to get there, we knew that at least we can have a nice warm dinner. As we arrived, we were notified that we cannot use the kitchen, we said we don’t need the kitchen as we have all our food ready cooked, we just need to heat it up in our own pots, use our own dishes and then wash them with our own staff that came with us to attend us with our needs not wanting to burden the hotel staff with that. All worked well (besides some of the AC in some of the rooms) in the 100 degrees weather, in the morning we were told that we need to pay a fine of thousands of dirhams because of the crime of using the kitchen, and because we had other guests on the premises, we said we had everything prearranged and that our staff wasn’t staying there, they were only there to attend while we had our private dinner, and that those charges would have been acceptable had they been told to us in advance, but it’s not fair to slap us with “fines” on so called crimes. We also had a bag of expensive drinks that “went missing” when they brought it up from the street. We needed it for dinner, but nobody of their staff could find it. Our staff were looking in every room and couldn’t locate it. Only the next day when we asked them to look at h cameras they miraculously found it. And they became very hostile. They threatened to call police on us and yelled at us very unprofessionally. We left with a very sour taste in our mouth from a hotel we should have enjoyed - we paid full price and we had to leave carrying our own luggage down 100s of stairs, like criminals, because their staff was told not to help us. I know one thing I for one will never stay there again and I wouldn’t suggest others to stay there. It’s not owned by a local and all he needs is your cash and isn’t there to serve you. I’ve stayed at countless other hotels in Morocco and all of them were excellent with their service. Dar...

Our family recently embarked on a relaxing weekend retreat to Dar Jasmine in Chefchaouen, Morocco, and we were absolutely thrilled with our experience. This extraordinary destination surpassed all our expectations, providing us with a serene and rejuvenating stay.

The moment we arrived at Dar Jasmine, we were instantly captivated by its beauty and elegance. The hotel's stunning architecture and serene surroundings created a tranquil atmosphere that instantly put us at ease. Our room was a haven of comfort, offering a peaceful and cozy sanctuary where we could unwind and recharge.

The culinary delights at Dar Jasmine were nothing short of exceptional. The food was a true highlight of our stay, with each meal being a delicious masterpiece. The flavors, presentation, and attention to detail were simply outstanding. We indulged in the mouthwatering dishes, savoring every bite and appreciating the culinary expertise of the talented chefs.

The staff at Dar Jasmine were outstanding in their professionalism and attentive service. Mrs. Jasmine and Mr. Moncef, the hosts, deserve special mention for their warm and welcoming demeanor. They went above and beyond to ensure our every need was met, making us feel like valued guests throughout our stay. Their genuine hospitality added a personal touch that made our experience even more memorable.

Dar Jasmine provided us with a peaceful and idyllic retreat from the hustle and bustle of daily life. The serene ambiance and impeccable service allowed us to unwind and fully immerse ourselves in relaxation. We left feeling rejuvenated and refreshed, carrying the tranquility of Dar Jasmine with us.

We wholeheartedly recommend Dar Jasmine to anyone seeking a tranquil and rejuvenating getaway. The exceptional hospitality, stunning surroundings, and delectable cuisine make it a true gem in Chefchaouen. You won't regret choosing Dar Jasmine for your next escape!

NB: This review is based on our personal experience at Dar Jasmine and is in no way influenced or...