Novotel New Plymouth Taranaki — Hotel in North Island

Wow I was blown away with this Hotel. It's very different from other Novotel I have stayed at. And I have to say it's a very boutique and cute hotel. But it's not haha. Hard to explain I recommend going .

Room.

I had a king room facing the road. No issues at all. The sound was not loud . The curtains are excellent for privacy and the room is so large you could fit another king bed in it. I was impressed. Also this was the best shower pressure I have had in a hotel and also drain system. No flooding . Was great. Cleaning of the room and service of the room was great and excellent very high standards also loved the cards they left in room to tell you who cleaned the room. Bed was very comfortable.

The restaurant was excellent the service and the product the offer for New Plymouth was also good. Meals also large. Breakfast buffet was very good as well.

Carparking and access to hotel was also easy not a Hassel only thing is . Don't park to close to the elevator . It is very tight.

Only thing I found interesting is that Housekeeping did know what I was saying or they really meant that they don't have shavers or shaving kits. Was interesting.

Getting into hotel can be tricky if you are not coming from the North . I would recommend if you come from the city you should go past McDonald's through the intersection and go the back way around to get in as the highway only gives you seconds to cross 3 lanes.

But other then that excellent stay and worth the time. Will return....

Dear Novotel New Plymouth Team,

I am writing to commend Ralph and the incredible team for their exceptional service during my recent stay at your hotel. From the moment I arrived, the attention to detail and genuine hospitality were evident.

Ralph, with his warm demeanor and proactive approach, ensured that every aspect of my stay was flawless. His commitment to providing excellent service is truly commendable. The entire team reflected this commitment, creating a welcoming atmosphere that made me feel not just like a guest but like a valued member of the Novotel family.

The rooms were not only impeccably clean but also thoughtfully designed, offering a perfect blend of comfort and modern amenities. The attention to detail, from the fresh linens to the well-stocked amenities, did not go unnoticed.

What truly sets Novotel New Plymouth apart is the genuine care that the team exudes. Whether it was the helpful concierge or the friendly housekeeping staff, everyone played a crucial role in making my stay memorable. It's evident that the team takes pride in their work, and it reflects in the overall guest experience.

Thank you, Novotel New Plymouth, for exceeding my expectations and providing a stay that was not only comfortable but also enriching. I look forward to future visits and will undoubtedly recommend your hotel to friends and...

We cannot recommend Novotel New Plymouth enough! From even before we stayed, everyone during the booking process was so helpful and made sure we got the best deal. Once we arrived, every member of our family was made to feel special, and the stuffed toys for the children was such a nice touch. From the front desk, to the restaurant, and housekeeping, everyone we interacted with was amazingly helpful, friendly, and truly went above and beyond. We cannot thank you all enough. Our family was celebrating our child's birthday, and it was the other family's first time in New Zealand, so all the care taken with those little details meant so much to us all. The rooms were spotless and well designed for small families with young children (There wasn't anything we had to worry about them knocking over) ! Using the free parking was easy enough, but it was so great to have the option of pay parking as well, had all the free spots been full. The breakfast was amazing. There was such variety and everyone in our family (from picky-eaters to allergy babies) were able to find something delicious to eat! They were also so accommodating to help us with a quick birthday cake celebration in the lobby lounge! We cannot thank you enough for the amazing experience. Way to go team! You are absolute perfection and the gold standard of...