Amber Court Motel — Hotel in North Island

After a four - five hour trip we would never recommend this place. Extremely outdated in bad need of upgrade. Bed squashed against wall with no air-conditioning in unit made for hot sleeping conditions. Before booking we asked if they had displaced people living there were told no. Booked only to find there were. They argued outside our room early hours of morning waking us up. When staff were confronted she made out they weren't then changed her mind, which caused an arguement. When we asked for a refund said no she would call the police. We asked her not to come in our room so let herself in with her key. Than told us her life history and only wanted her customers happy. Totally unprofessional and disgusted that she let herself in. The establishment was on a very nosiy street woken 4am both nights we stayed by...

Greeted and checked in the receptionist. She was lovely. The room is a little worn and furnishings are dated but still clean. If you're wanting something ultra modern then this isn't for you. Was good enough for us, my family was just passing through for the night. Kids slept well, adults not so much. Kids enjoyed the indoor pool. It's not heated but was clean. The spa is right next to the pool so we could watch the kids and be in the spa at the same time. Pool gets booked at reception for an hour at a time which was nice because we got to have it to ourselves. The folder had some good local info, we wouldn't have known about the different entry points to Mt Taranaki otherwise. Central location, lots of restaurants, petrol station,...

Overall bloody perfect!||||Positives - Everything. From the massive room, the pool, the location all the way to the amount of pillows! But most of all the lady at reception, very nice, positive and service with a big smile. I wish I got her name so I could give a shout out to her! Please respond!||||As I have mentioned in most of my reviews, my father is a hard man to please but he loved this place and gives all praise! He said it was the best stay!||||Negatives - All the bad comments from people who are expecting to stay at the Ritz.||||Highly give this place a 5 out of 5. Im even going to book with the lads...