This clean and cozy apartment is beyond my expectations! It’s new, clean, and very comfortable, and the owner considers travellers’ needs. They even put heated tower rails and air purifiers in the room. So useful!
I also want to thank Grant, the owner! I messed up the booking day and didn’t realise that until days before check in. I was horrified, messaged him, and got his response instantly! He said it was okay and helped me fix it in half an hour! That happened at 8 a.m. on Sunday! More than that, he told me the new booking date had lower rates and refunded me the balance, which he didn’t have to do. While I am enjoying the stunning view of NZ, I admire more of the honest, caring and helpful NZ people like Grant! Thank...
Read moreThe location was great, close to everything we wanted, restaurants, grocery stores, activities, and more. There were a few issues with the apartment, but the owners were very attentive and always answered our queries or were willing to address any concerns. Security was great, monitored cameras and alarms, and security coded door, although we never felt as though there were any issues in the area. Great place...
Read moreBeautiful newly renovated home close by to all that Rotorua has to offer. In a quiet area with very kind hosts. As a travelling family with lots of suitcases, it was easy to get them in and out of the house as it doesn't involve climbing any stairs. I was impressed with their little display of hot drinks as it included hot chocolate. It's the little things that...
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