Sunset Motel — Hotel in South Island

We stayed here for two nights and had issues with this place as follows:||1. Arriving at check in an elderly Chinese lady appeared at reception, dialled a number on her phone and pointed to it. I was connected with her son who’s somewhere else and did check in with him by phone….really ??|2. The first room we were given had no wifi as it was so far away from reception. We asked to be moved, by phone again, and we provided with another room where the wifi worked.|3. The lid on the kettle was broken and fell off when filling.|4. The hot water pressure appears almost non existent and, in the mornings when everyone was showering, there was almost no water coming out of the shower and this morning I got up at 6am to shower early but still almost no pressure and took forever to get hot.|5. The bed was super springy and didn’t feel very much like quality at all.||On the upside, there’s plenty of parking as very few people in the motel ( I wonder why ? ) and the motel is close to the Main Street of Fox Glacier.||I always review our hotels on our trips and 99% of the time give glowing reviews but this place is having a lend at almost $200 Aud per night. No English speaking, no welcome, no facilities no water pressure and by the looks of it, no guests.|You can do much...

We stayed here for two nights and had issues with this place as follows:||1. Arriving at check in an elderly Chinese lady appeared at reception, dialled a number on her phone and pointed to it. I was connected with her son who’s somewhere else and did check in with him by phone….really ??|2. The first room we were given had no wifi as it was so far away from reception. We asked to be moved, by phone again, and we provided with another room where the wifi worked.|3. The lid on the kettle was broken and fell off when filling.|4. The hot water pressure appears almost non existent and, in the mornings when everyone was showering, there was almost no water coming out of the shower and this morning I got up at 6am to shower early but still almost no pressure and took forever to get hot.|5. The bed was super springy and didn’t feel very much like quality at all.||On the upside, there’s plenty of parking as very few people in the motel ( I wonder why ? ) and the motel is close to the Main Street of Fox Glacier.||I always review our hotels on our trips and 99% of the time give glowing reviews but this place is having a lend at almost $200 Aud per night. No English speaking, no welcome, no facilities no water pressure and by the looks of it, no guests.|You can do much...

Not sure why we had to pay almost $150 a night when we stayed here last week (now showing as $89.00). For such competitive prices, we were expecting much better service, not someone who is non-English speaking trying to serve us at check in. I’m guessing they are parents of the owners who were not on site. They were not helpful when it came to explaining the washing and drying services (the dryers didn’t even work - and the service staff weren’t even around during the opening times like advised to assist - so we had to dry the clothes in our rooms ourselves). While trying to get change for the washing machine, the non-English speaking server at the desk also took more money from us then should be exchanged. I lost five dollars when I should have been given change for the five dollars. When I tried to explain, they just smiled and didn’t give me my money back. The room had very old stained carpet and a musky smell. We booked for 3 nights but only stayed for two. Such a rip off and I’m really disappointed because if they took greater care of the place, it would be such a gem given the mountain views and...