Hotel Isla Verde — Hotel in Bajo Boquete

Awful service, it’s supposed to be a hotel but it’s actually a hostel as you are supposed to do most of the cleaning even though you are charged a cleaning fee. We had to wash most of the dishes because they had leftover food stuck to them, the beds were hard and small and the pillows were like little bricks, the fridge was warm and leaking water. No wonder it was the only “hotel” available. The only good thing about this “hotel” were the two cats and Jose Manuel, the girl with the glasses should consider doing something else, she is extremely rude and TERRIBLE at customer service. We had an issue and we were discussing it with Jose Manuel because she was escalating the whole thing with her snarky comments and know-it-all attitude and as soon as we crossed the door she insulted us, we went back and told her off because that is truly unacceptable and you can tell that she only cares about a certain type of people. I would much rather sleep on a wooden board floating in the middle of the Caldera river than coming back...

Awful service, it’s supposed to be a hotel but it’s actually a hostel as you are supposed to do most of the cleaning even though you are charged a cleaning fee. We had to wash most of the dishes because they had leftover food stuck to them, the beds were hard and small and the pillows were like little bricks, the fridge was warm and leaking water. No wonder it was the only “hotel” available. The only good thing about this “hotel” were the two cats and Jose Manuel, the girl with the glasses should consider doing something else, she is extremely rude and TERRIBLE at customer service. We had an issue and we were discussing it with Jose Manuel because she was escalating the whole thing with her snarky comments and know-it-all attitude and as soon as we crossed the door she insulted us, we went back and told her off because that is truly unacceptable and you can tell that she only cares about a certain type of people. I would much rather sleep on a wooden board floating in the middle of the Caldera river than coming back...

We stayed at Motel Isla Verde in Boquete as a group of 10, booking three rooms (cabins and a loft). Overall, the experience was very good. The rooms were clean, spacious, and well-maintained, with comfortable beds that made for a restful stay. The location is convenient—close to local shops and within easy reach of town. Pricing was also fair, especially considering the size of the rooms and the overall comfort.

The only drawback we encountered was the lack of emergency lighting or a generator during power outages. We experienced two outages during our stay, and while candles were provided in the rooms, it would have been much more reassuring to have backup lighting or a generator system in place.

That said, Motel Isla Verde is a great option for families or groups looking for clean, affordable, and conveniently located accommodations in Boquete. With a small improvement in power backup, it would be...