I am so thankful I was able to work with Casa Solution to facilitate the purchase of my new home in Boquete. My transactional relationship with them was positive throughout the entire process. Navigating the intricacies of purchasing a home from the United States during a worldwide pandemic in a country for which I had little knowledge of with regards to its inner-workings, where policies change on a daily basis, was not easy, but the staff of Casa Solution was extremely patient and walked me through the process effectively and efficiently.
From the moment I walked through the front doors of Casa Solution the real estate professionals listened to the things that were important to me. They understood my price range, the type of home I wanted, the part of town that appealed to me, the size, etc. At no point did I feel pressured and they found the perfect home for me within 2 days. They did a good job matching my needs and interests with the availability in the market. They showed me a variety of homes so I could understand the various price points and the type of real estate that is available. Casa Solution is not in it for short term gains, but for the long game, nurturing strong relationships which is a very smart business strategy. I now understand why they are the preeminent real estate agency in Boquete. Throughout the process, they were exceptionally responsive to my almost daily inquiries and demonstrated a tremendous desire to make sure I felt comfortable with the process. Email requests were always answered within hours, at all hours of the day, and even on weekends.
Although the seller and buyer were both represented by Casa Solution, I felt as if my interests were well-represented by Casa Solution. They negotiated in good faith and did not at any point behave as if they wanted to get the sale done to the detriment of what was best for me. So often in my experience, a real estate agent applies too much pressure; not Casa Solution. The amount of time between the initial contract was signed until closing on the house and wiring the funds was approximately 6 months and only allowed the sale to proceed once I was completely comfortable with initiating the transaction. This was accomplished by extending the closing deadline so I was not obligated to purchase the home when it was uncertain whether I would get to Panama and enjoy the house.
Casa Solution also went above and beyond numerous times in helping me identify resources, while I was in the United States, to accomplish certain tasks. They have many contacts in the industry to help with things like performing a property inspection, survey, minor repairs, etc. and i was impressed by the quality of work performed.
Casa Solution is the preeminent real estate agency in Boquete and the surrounding area and their keen knowledge of the real estate market was beneficial. Most of them are ‘locals’ who understand the market very well. Casa Solution is intent on building long-lasting relationships with their clients, which is not only a good business practice, but a smart way to engender loyalty. They have earned my trust and I would not hesitate to employ their services again...
Read more“What I liked the most about working with Casa Solution was the responsiveness and courtesy of the employees. Janeth, Nonito, Maritza, and Jhanela were wonderful to work with, both online and in person. Their patience, good cheer, diligence, and support were deeply appreciated. I also appreciate the assistance they provided with locating and establishing services in Boquete, such as trash, landscaping, internet, water company, construction contractors, and security. Moving to a new town in a new country is overwhelming, and Casa Solution provided me with information and support that allowed me to be successful.
The way the staff helped me most was their method of being in constant voice, text, and email communication which helped with the complex international move. They were always 10 seconds away, no matter where I was. They quickly provided answers to my questions and helped me arrange for services, which would have been overwhelming, if not impossible, without their constant support. I run out of words to describe them: kind, diligent, caring, efficient, organized, enthusiastic, patient, willing to go the extra mile, flexible, cheerful, knowledgeable…the list goes on. I have never worked with a realty company whose staff were so dedicated to client success, especially in an international move. Casa Solution is deeply committed to meeting the individual needs of the client, which is critically important in an international move. There is so much information, so many rules, regulations, and situations that a foreign buyer would never know. Casa Solution was always there to aid, assist, educate, and facilitate the move. They went far beyond selling the house. They focused on the whole process of relocating and getting settled in Boquete.
I am happy I decided to work with Casa Solution due to: Their deep concern for clients Their flexibility and ability to negotiate roadblocks Their support for people making international moves. The support that extends far beyond assistance in buying a house. They helped me get settled and established, and have continued to follow up. I bought from them 1 1/2 years ago, and they are still eager to support me with logistical issues. I really appreciate that.
I was extremely impressed with the collaborative system set up with the buyer’s and seller’s attorneys, and with Casa Solution’s partnership with both attorneys. The seller’s attorney was extremely helpful to me, the buyer. This collaborative approach helped us get past several bureaucratic roadblocks (such as the Registry in David not recognizing that my private foundation had in fact paid taxes). I had a few moments where the transaction felt like it was going to collapse, and Casa Solution worked effectively and creatively with both attorneys to make it successful I would absolutely recommend Casa Solution. I have recommended them already.”...
Read more“The entire Casa Solution staff are no less than REMARKABLE!
I can not express enough how wonderful the entire staff was to work with in every aspect of purchasing a home. What we liked most about working with Casa Solution was everyone’s friendliness and patience in helping us find “our” perfect home.
The staff was very knowledgeable and all spoke English very well and were able to communicate very effectively. They didn’t try to sell us on anything that we really didn’t want. They understood that traveling back and forth to look at homes was difficult so they lined up as many homes as possible in our time frame.
One of Casa Solution’s strengths was that they understood the laws and knew when to warn of possible present or future issues that could arise. If I found a home that I was interested in and it wasn’t listed with Casa solutions, they worked hard to find out all the information on it, and give us the best and most complete information possible.
They kept us in the loop about next steps in the transaction and what to expect as far as time frame. I can’t say enough good about Casa Solutions and their staff! It took us several trips from the States and we must of looked at over 40 houses. They never made us feel like we needed to choose 1 property over the other. They listened to our needs and wants and showed us properties accordingly.
The entire staff that we met in person and those we didn’t meet but spoke with were outstanding! A very special thank you to Ryan, Maritza and to Janeth! You are amazing and thank you from the bottom of our hearts for all the hard work you did on our behalf! We look forward to forming lasting relationships with you! Most sincerely, ...
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