We stayed here two nights four days apart either side of a trip to the rainforest. ||The staff were very welcoming and helpful with our luggage etc although note they don’t do roll away beds (we had booked a double room for our three children expecting we could get an extra bed as we have done in other Hiltons but they don’t have them and don’t do triple rooms). They didn’t have connecting rooms but we got two rooms close to each other.||The beds were comfy and the aircon worked (one up on the Hilton Lima Miraflores!!) breakfast had a buffet option unlike the aforementioned Hilton and additional menu items that could be ordered (pancakes were delicious). Being a new hotel they were having teething issues with the lobby floor (they’d got that mended by the time we were back but it was slippery - the poor doorman nearly went right over) however their pool was open and available unlike miraflores. It is rather shallow and the bar stools are a bit odd (too high for the depth of pool but maybe they’ll get more use in the summer) but the children enjoyed swimming in it.||The hot tub you had to ask to use with a couple of hours notice but the second night we stayed someone else had obviously requested it as it was uncovered and running so we got to try that too.||One thing to note about the bar/pool area is children aren’t allowed in after 6pm (local ordinance) so we very nearly didn’t get a chance to use our welcome drink vouchers (diamond members), luckily they let us swap the kids ones for sodas they could take back to the room (no executive lounge). We had some hot bar snacks and they were nice. The pool was more for the instagram crowd but travelling off peak the kids got a chance to use it between posing couples ;). ||The kids had room service the second night we stayed and said it was pretty good - they corrected a mistake with my daughter’s order promptly when asked. We ate at the restaurant downstairs (Frina - don’t waste your money).||They stored our large luggage for us while we were in the rainforest lodge which really helped out so we only had to fly with hand luggage and then had our main luggage available when we got back for our second night/stay with them.||The morning we checked out they were full of new check ins (New Year’s Eve) so couldn’t give us a late check out but they stored our luggage and we were able to use the pool and change/shower in the changing rooms upstairs before our...
Read moreThis review is by someone who is a Hilton Gold member and booked the Experience the Stay option.
First off the hotel is beautiful and I love the art deco 1920s design. Sandra was very helpful over the hotel chat in the Hilton app and she knew who I was as soon as I got to the desk before even talking which was an amazing attention to detail. The facilities and dining options were well explained.
As a Gold member I was upgraded from a queen to a king room on the 5th floor. I also requested a tour of the hotel. The rooftop bar is still not fully opened (as of June 1) to the public, just hotel guest. The chairs in the room are SO cozy. The two free waters are in glass and not plastic.
The bar was opened at 2am(ish) and I got a bottle of Sauvignon Blanc. Sadly I woke up at 8am then closed my eyes again and it was 11:15 so I missed the breakfast buffet. The late check out for gold members is 3pm but they did a one time favor of extending it to 4pm.
I’ve stayed at HGI Miraflores 3 times, the Hampton Inn San Isidro, and here. As long as the nightly rate isn’t more than $25/n over the HGI Miraflores or looking for a Hilton suite, I...
Read moreWe recently stayed at the DoubleTree by Hilton iSan Isidro for a special occasion, and it was fantastic! Right from the start, the staff made us feel welcomed. The reservations team was very accommodating, even via WhatsApp, and when they heard it was a special occasion, they upgraded our room to a lovely suite at no extra cost—a thoughtful touch that made our stay extra memorable.||||Big thanks to Sandra at the front desk, who was incredibly kind and helpful. We chose the Staycation package, which offered great value and included access to the rooftop jacuzzi. The rooftop was amazing—peaceful with a beautiful view, the perfect spot to relax and unwind. It’s an ideal choice for locals looking to escape daily routines and enjoy a relaxing, intimate experience.||||We’ll definitely be back! Highly recommend this spot for anyone looking to recharge and be treated well in the...
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