Continental Hostal — Hotel in Machu Picchu

The room itself was okay - pretty much what I expected, it's at the end of the railroad tracks and barely mid-range so I knew I wasn't getting the Shangri La. ||What I'm writing this review about however is the fact that the management simply lied, and worse yet, they didn't do it to my face, they had their staff lie for them.||When we got into the room we found the TV didn't work. I went to the front desk and they came up and tried to fix it. When they couldn't fix it they called the main office and the main office said they'd send someone up to fix it. Half an hour later no one had showed up and I talked to the front desk again. the young woman there was clearly and honestly confused as to why they hadn't come to repair the TV and called again - then assured me another 5 minutes and someone would come - this went on for several rounds, the poor girl getting more and more embarrassed as she kept assuring me it was really going to be true.||The next morning I asked a new person at the desk about the TV and he said "oh, that's been broken for a few days and there is no one who has been able to fix it."||So the main office knew about this and of course just put me off, knowing I'd be moving and then they'd fill the room with someone else and lie to them.||This hostel is also associated with the President Hotel and the Machu Picchu Hotel just up the tracks so be leary of them as well.||I really didn't mind not having a TV, but really hated to see the management use one of their staff to lie to me - very...

I stayed here for two nights as part of a tour. To say it is close to the rail line is an understatement, it is the first building into town that the railway passes, my room was on the side of the courtyard closest to the rail line. I slept ok, the first night, once the freight lines finished, around 11pm, but I was getting up early before the train started as was off to Machu Picchu the next day, however there was no sleep-in the second day with the trains starting early. Location is not something that can be complained about in a town like Aguas Calientes as space is limited.||The windows in the bathroom didn't close properly and bugs came in, they also came in under the door, I had to leave the bathroom light on so the bugs would stay in there and not bother me while sleeping. ||After returning from Machu Picchu around 2.30pm, I came back to a room that was not serviced, I think that multi night stays do not have rooms serviced, as another couple asked if my room was serviced as theirs wasn't either. ||Breakfast is located at another hotel, not far away and was ok. ||Stay here only if there aren't other...

Stayed at this hotel for one night as part of Exodus trip (Peru Explorer) after a 3 night/4 day Inca Trail.||After completing the Inca trail the idea was that we would get the bus down to Aguas Calientes and check into the hotel. The next morning we would then get up early and go back up to Machu Picchu before the train passengers got there.||Fortunately the hotel was able to cope with guests looking for a hot shower mid afternoon as there was plenty hot water but we only had two threadbare towels and these were soaked after use.||The hotel is at, what appeared to be, the end of the line. Trains stopped outside belching fumes while workmen unloaded - cement, girders, bricks, provisions and the whole hotel shook with each train.||There was no dining room at the hotel but breakfast was at another hotel a few doors up and this was adequate although they were very slow to refill empty plates.||Adequate wifi in...