We stayed here as part of the Tucan Tour. Our stay in the hotel was actually a day either side of a home stay we did on Amantani Island on Lake Titicaca. When we arrived in Puno the weather was grim to say the least. The hotel is very near the main square and a short walk from shops, restaurants and bars.||||Cannot comment on the staff as I did not need to interact with them, but they seemed pleasant enough. We had a room at the back of the property, down a long corridor. It seemed newly decorated and clean. Our room was cosy and rather small, but it did the job.||||The bathroom was nice, hot water and shower all worked fine.||||The only downside to the room was that the windows did not have seals on them, so any noise from the street was actually quiet loud.||||There is a lift, which was slow and small - not great for a tour, where most people have large back packs. But! better than no lift at all.||||Only had wifi in the reception. I could not pick it up...
Read moreWe arrived in Puno and discovered that the first night of our planned stay in nearby Llachon was unavailable. We therefore had to find a hotel in Puno for that one night. I felt like Joseph and Mary, being told at every place we walked into that there were no rooms available. Eventually, we found a couple of rooms (us and the kids) at this place. It was expensive, but we had no choice and Puno is an expensive town. Checked-in and paid. Discovered then that the elevators were not working, so with a fair amount of luggage, we gasped up to our rooms. Internet only works on the lobby, which is unacceptible in this day and age for what is supposed to be a high-end hotel. The rooms were comfortable and clean. All in all, it was just okay, but you can do a lot better in this town ... if you have a luxury of being able to research and...
Read moreWe stayed at the Plaza Mayor hotel for three nights. The staff was very helpful and friendly. They helped us book a tour to Sillustani, which was a great addition to our itinerary, and they can also book tours to Taquille and Uros islands, which are not to be missed. The hotel is located right in the center of town, so it's an easy walk to shopping and restaurants. The rooms are nothing special, but totally adequate. I would avoid their over-priced laundry service; you're better off doing...
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