I'm conflicted on this guesthouse. This is perfect example of how lack of customer care can ruin the whole experience.
Positives: Large room for relatively good price for Coron. Comfy beds. Sweet and nice family & staff running the place. Their garden looks very nice.
Minor negatives: There's no hot shower. AC has only two settings: Freezing cold or almost no blow, nothing in between. Wifi is not very reliable. If a room's window faces sunrise, better use THICK curtains so guests have the choice not to wake up early morning. Breakfast is only until 9.
Major negative: As much as the staff & owner are sweet, they showed very little care about something very important to me, their guest. On our first two nights, we wanted to rest long due to long trips, however were woken up by construction hammers banging just above our room. If you're having a construction above a room, you should notify your guests before they're booking with you!!!
Second day, when we were waken up at 8:30, I asked the owner to stop it until 10, but the workers started again at 9 something. So no sleep thanks to this. Later for our final day, I asked the owner not to bring ANY construction until 10. Guess what? Workers started at 7:30 am this time! I went out angry to ask them to stop. They told me "yes sir, yes sir" and boom, at 8:15 hammers again! I was very rude that time, literally screaming everyone. She claimed it was neighbour's construction but she was talking about a different noise than the hammer I was woken up by. But after my lash out, there was no noise until 11 (even after we woke up)
Long story short, I don't want to give it 1 or 2 stars, in the end it's a nice place. I hope they take this feedback into account, they'll be more caring with their...
Read morePalanca Guesthouse - Exceeded Expectations
Room and Amenities: The room is clean We availed of the room good for 4 pax. 1 queen bed, 1 single bed and 1 sofa bed Rate is 637.50/person/night which is a very good deal for the group Comfortable bed, pillows, and blanket They will provide you extra pillows without extra charge TV, AC, shower, and lights are all working fine TV has no cable but we barely use it because we’re too busy with the activities With cabinet, and enough power outlets The CR is not spacious but bearable There are water dispensers in the compound where you can refill your water bottles There are plenty of tables outside the rooms where you can dine in You can request for housekeeping once a day
Location: located at the town proper. Souvenir stores, Agency Offices and other tourist sports are very accessible from the guesthouse
Food: The food is good. Plenty of food choices from Filipino to American breakfast meals. We tried the longanisa, adobo flakes and beef tapa with complementary coffee or hot chocolate drink Filipino breakfast meals cost 120 per ala carte
Price: Range is 700 - 1,000 per person per night depending on the room you want to avail
Other Services: Receptionists are accomodating I have no issues with their service We were even allowed to extend for an hour without any charges
Overall Rating: I highly recommend Palanca Guesthouse if you want a decent accomodation with a budget of 700 to 1,000 per person per night. I spent 2,550.00 for 5D4N and it...
Read moreRoom and Amenities:|* The room is clean|* We availed of the room good for 4 pax. 1 queen bed, 1 single bed and 1 sofa bed|* Rate is 637.50/person/night which is a very good deal for the group|* Comfortable bed, pillows, and blanket|* They will provide you extra pillows without extra charge|* TV, AC, shower, and lights are all working fine|* TV has no cable but we barely use it because we’re too busy with the activities|* With cabinet, and enough power outlets|* The CR is not spacious but bearable|* There are water dispensers in the compound where you can refill your water bottles|* There are plenty of tables outside the rooms where you can dine in|* You can request for housekeeping once a day||Location:|* located at the town proper. Souvenir stores, Agency Offices and other tourist sports are very accessible from the guesthouse||Food:|* The food is good. Plenty of food choices from Filipino to American breakfast meals.|* We tried the longanisa, adobo flakes and beef tapa with complementary coffee or hot chocolate drink|* Filipino breakfast meals cost 120 per ala carte||Price:|* Range is 700 - 1,000 per person per night depending on the room you want to avail||Other Services:|* Receptionists are accomodating|* I have no issues with their service|* We were even allowed to extend for an hour without any charges||Overall Rating:|I highly recommend Palanca Guesthouse if you want a decent accomodation with a budget of 700 to 1,000 per person per night. I spent 2,550.00 for 5D4N and it...
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