Passal Guest House — Hotel in Ponta Delgada

I strongly suggest if you’ve booked this place to cancel it and if you’re thinking of booking it, just don’t. Though the place is in a nice location easily accessible to all the main places, there is an unbearable putrid/ mouldy smell as soon as you walk in that has been reported by many other people since June on booking.com The kitchen walls are all damp and mouldy and there are cockroaches, even baby ones running around behind and on the head board in the bedroom. The managing agent will fob you off with excuses, firstly claiming that the problem is with a neighbour and not them and then finally either ask you to leave, leaving you stranded or, if you get them on the phone one (and then they won’t answer again because they’ll recognise your number) promise some compensation but basically wait until you leave and then ignore you. There are many nice places to find on this island but this is not one of them.This place is a serious health...

Stayed two nights in The Corvo room. Felt very safe as solo female traveler. Booked thru booking.com. Would not recommend that, nothing bad just hard to get info. Room was very clean and provided some snacks and large bottle of water. Plenty of quality towels and I found the bed very comfy. Room was on the smaller side but ok for just me. Very good ac. Street parking was very tight. Also listing wasn’t clear but there is a a private bathroom in your room. And washer and dryer in common area. Little bit of street traffic but I travel with small sound machine. Definitely recommend and there’s a luggage storage less than...

Efficiently furnished, neat and clean apartment. It was beautiful and all the facilities were there. We stayed in a room on the 2nd floor. It's small and fit right for 2 people. They had a lot of storage spaces, a small balcony, a microwave, a coffee machine, and a fridge. Washing machine and a dryer is present on the ground floor. Cloth drying rack and clips were also there. Street parking is there. If needed, they also have paid garage parking. Missing was the power extension cord near the bedside for the ease of charging appliances. There is no elevator in...