Guest House Douro — Hotel in Porto

We had such a lovely 3-night stay. We interacted with 3-4 different hotel staff members prior to and during our visit - all were incredibly kind and very helpful! They respond quickly to email to answer any questions, recommendation, reservation requests and more. Their service is really exceptional and a highlight of this hotel. We were welcomed with water, snacks and a map while they explained the city and directions to orient our visit. They even provided a recommendation for pastel de nata at a placed called Castro - which had the best pastel de nata of our entire Portugal vacation!

We stayed in room 401 without a river view, and had a great accommodation with elevator access. Everything super clean each day and the beds are comfy. Even though you are right by the river and it can be loud outside, we didn’t hear a thing inside! We were provided with water bottles upon request as needed each day.

The included breakfast was fabulous - all fresh fruit from the Bolhao market with many options from fresh cooked eggs made to order, yogurt/granola bowls, croissants, fresh juice of the day, and more.

Know that because this hotel is by the river, it is at the bottom of a steep hill, so for those who like to be by the river, that may not be an issue and would be a good location. For us, all our destinations were at the top of the hill. However, the staff are super helpful in booking a taxi if needed, like we did to get to the train station with our luggage, and the taxi pulled up right outside the hotel. Also note that there is a call button / doorbell to ring when you arrive - they are quick to respond, but it took us a few minutes to see the button and know...

This stay was a story of highs and lows. ||Staff: 5 stars. Everyone, to a person, was extremely competent, accommodating and very friendly|Room: 1 star. Maybe it’s just our particular room (102) but it was blisteringly hot and the AC was completely nonexistent. It was 25 degrees outside and must have been at least 35 in our room. Mind you, this was September. You couldn’t pay me money to stay here in the hotter months. Also, the room was teeny tiny…my husband and I were constantly bumping into each other. |Location: 5 stars and also 1 star. It’s right on the river with pretty views and in the middle of a very scene-y part of town. That’s the 5 star part. But because of the AC issue, you have to open the windows which are right above a loud restaurant terrace. The boats start coming in early in the morning and the horns are also super loud. Sleeping was very difficult. |Breakfast: 5 stars. Incredible fresh fruit and fresh pastries. Eggs and cereal also on offer. |WiFi: 1 star. Super glitchy and slow. |Logistics: 1 star. We were only offered one key for two people. You will not get a key to the main door which would be fine if there was staff there 24/7 but on our final night, I arrived home ahead of my husband. I then received a call asking if we were in for the night because the clerk was ready to go home. Kind of a shocker to realize that, had we come in together, the clerk might have assumed we were in for the night. Had we changed our minds and gone out for a nightcap, we might have been locked out. ||In summary, lovely staff, charming location, yummy breakfast but for me, the cons outweigh the pros. We sadly wouldn’t choose this...

Guest House Douro is a charming mini hotel nestled in the Douro Valley. Our room offered a street view with traditional restaurants nearby, and on the other side, there’s the river—making the location truly prime. It's just seconds away from the riverfront, where all the restaurants face Gaia. If you're looking to explore Porto's historical center, everything is within walking distance, though be prepared for a bit of an uphill walk since the guest house is located down by the river.We had a car and needed to drop off our luggage. Since the guest house is on a pedestrian street, we called for guidance. They promptly sent us the location of the nearest parking spot, and from there, it was just a 2-3 minute walk with our luggage.The staff at Guest House Douro are incredibly friendly and helpful, making you feel right at home. The room was spacious, equipped with thoughtful amenities like a bathrobe, organic body lotion, and more. Complimentary water is included in the stay—just ask the staff. The bed was comfortable and king-sized.Breakfast was a highlight, with a diverse selection including bread, various cheeses and charcuterie, eggs, a large dish of exotic fruits (like dragon fruit, pineapple, mango, and papaya), butter and jam, yogurt, fresh juices, coffee, and pastries.Overall, I highly recommend staying...