ML Oporto Apartments — Hotel in Porto

Scam Alert – No Flexibility, Keeps All Your Money

This host (ML Apartments) is running the same scam repeatedly across several listings. The process is always the same:

You arrive after the official check-in time (due to travel delays or late arrivals)

The host offers no flexibility whatsoever, so you're forced to find alternative accommodation for the night

The next day, when you try to check in, he refuses, claiming it was a "no-show"

Then, he keeps 100% of your money, without providing any service

This happened to me, and when I checked reviews, I found many others with the exact same experience. He doesn’t try to help, he just uses the situation to cancel your stay and pocket the full amount.

⚠️ Be very careful — there are multiple negative reviews on Google Maps for all his properties showing the same pattern. You’ll be left without a place to stay and no refund.

Advice: Don’t book with ML Apartments. If anything goes slightly off schedule, you’ll lose your money and your accommodation. There’s no customer service, no flexibility,...

THE WORST EVER!!!

ATTENTION!

SCAM!

We had a reservation for a max. of 3 people - BUT the dear owner rejected us (me, my wife and my 2-year-old daughter!!!) at 7pm and we had a blast finding another hotel with 3 suitcases and a toddler

TRUE KINDNESS!

furthermore, the private bathroom we booked, turned out to be a shared one

NEVER AGAIN!

Interestingly, you were not even man enough to show your face when you rejected us on the phone - how can you dare say that I tried to swindle and hide my child!?!

As you can see in the screenshots the booking states clearly: Anzahl der Gäste - max. 3 Personen - i.e. my wife, my cild and me

You are a disgrace for the city of PORTO for being a joke of a man and a L-I-A-R! Instead of apologizing for your disgusting behavior you are trying to blame me no. Shame on you and I sincerely wish you all the worst for the rest of your...

I do not recommend this place. The owner is definitely one of the rudest people I have ever encountered and also a T H I E F. I paid in advance for three nights. I knew that due to the flight schedule change I won't make it for the check in time so I informed him I will be checking in the next day. I was fine with losing the money for the first night and just checking in the next day. The owner then canceled the reservation even though I informed him in advance that I will arrive a day later. Despite Booking, the company, intervention and my multiple calls and messages, he didn't let us stay for the remaining two nights, even though we paid in advance.

At the end I lost my money and lost a place to sleep, he literally left us on the...