Oca Bom Sucesso Hotel — Hotel in Porto

A 10 night stay while in Porto. Traveled solo.||Overall a decent stay. The hotel is presumably very new, building construction completed in 2025.||Positives:|- Location is decent, a 20 minute walk from the city centre and it's close to a metro station, although the pink line construction probably affects the metro in this area.|- There's a shopping centre and a good quality food court (Mercado Bom Sucesso) just around the corner. Did not try the hotel restaurant.|- The breakfast for portuguese standards was good: fresh juices, different kind of breads, yoghurt, fresh fruits and desserts were on the breakfast table.|- The staff seemed friendly.|- The interior was modern and clean. Housekeeping functioned well.|- Good air conditioning that can be adjusted from the panel.||Negatives:|- The hotel is located on the side of a busy road that causes significant traffic noise during day and night. If you are staying in a room that is located on the side the street, you will need earplugs to sleep. I normally use earplugs during sleep so this was not a big deal for me, but the noise level is rather disturbing for a newly-built hotel. The windows simply do not have adequate noise dampening qualities that you would expect from a modern building. Such a shame. YOU WILL NEED TO BRING EARPLUGS.|- The shower drainage was problematic. If you take a shower that is more than 5 minutes, the water will pool on the floor of the shower and will leak from the shower cabinet onto the floor. Kind of tells you about the build quality of this hotel, really.|- Soundproofing isn't all that good. You are going to hear noises from the corridor and possibly from other rooms.|- No iron & ironing board on the room. Usually 4 star hotels have those. |- The bed was surprisingly hard. For a 80kg person the bed was too firm, the bed was probably designed for a heavier person (over 100kgs). There were four pillows on the bed, two of those were memory-foam-like hard style which I did not like.||Overall the hotel is a decent budget choice for a short stay especially if you're traveling alone. Choose it if you get a good deal, otherwise I'm sure there are better hotels available. I would not pick this hotel if you are traveling with your companion or if you are sensitive to noise...

A 10 night stay while in Porto. Traveled solo.

Overall a decent stay. The hotel is presumably very new, building construction completed in 2025.

Positives: Location is decent, a 20 minute walk from the city centre and it's close to a metro station, although the pink line construction probably affects the metro on this area. There's a shopping centre and a good quality food court (Mercado Bom Sucesso) just around the corner. The breakfast for portuguese standards was good: fresh juices, different kind of breads, yoghurt, fresh fruits and desserts were on the breakfast table. The staff seemed friendly. The interior was modern and rather clean. Housekeeping functioned well. Good air conditioning that can be adjusted from the panel.

Negatives: The hotel is located on the side of a busy road that causes traffic during day and night. If you are staying in a room that is located on the side the street, you will need earplugs to sleep. I normally use earplugs during sleep so this was not a big deal for me, but the noise level is rather disturbing for a newly-built hotel. The windows simply do not have adequate noise dampening qualities that you would expect from a modern building. Such a shame. YOU WILL NEED TO BRING EARPLUGS. The shower drainage was problematic. If you take a shower that is more than 5 minutes, the water will pool on the floor of the shower and will leak from the shower cabinet onto the floor. Kind of tells you about the build quality of this hotel, really. Soundproofing isn't all that good. You are going to hear noises from the corridor and possibly from other rooms. No iron & ironing board on the room. Usually 4 star hotels have those. The bed was surprisingly hard. For a 80kg person the bed was too firm, the bed was probably designed for a heavier person (over 100kgs). There were four pillows on the bed, two of those were memory-foam-like hard style which I did not like.

Overall the hotel is a decent budget choice for a short stay especially if you're traveling alone. Choose it if you get a good deal, otherwise I'm sure there are better hotels available. I would not pick this hotel if you are traveling with your companion or if you are sensitive to noise...

Smelly, dirty and noisy room experience:

Smelly: The pipes in the shower gave off a sewer smell that extended through the whole room.

Dirty: On the first day, I found out the bed sheets were dirty (with a stain that had solidified fragments of something brown), the curtains had red stains that looked like ketchup (I want to think it wasn't anything worst) and after I asked for a change of sheets, when we came back to the room, the shower drain was out of its place. I imagine the cleaning personnel tried to eliminate the sewer smell and forgot to put it back together. Unfortunately, the smell only got stronger the second day.

Noisy: we were on the 6th floor, but with all windows shut, we could hear every car, every person passing by, every bird singing, as if we were in the street. And the street was a big avenue with quite a lot of traffic.

Additional note: The hotel provides a bottle of filtered tap water for the first day. If you want the water filled out for a second day, you have to pay 2.5€ and, even though wanter in Porto is perfectly drinkable, as the staff explained to me, at the hotel they strongly recommend not to drink from the tap as "the pipes are the same than the ones in the shower" (given the smell that came out of the shower, I can only imagine what that meant).

I will make sure to never go back to a OCA hotel, this was probably the worst experience I have had in a hotel. It is definitely not a 4 stars hotel, but it's not about the stars, which I'm sure will go down as soon as a quality inspector gives them a visit. Is about basic hospitality standards:

You don't build cheap windows next to a big avenue because you want to make sure your guests have a peaceful rest (there are many reviews talking about this and still, seems like the chain has done nothing)

If the room smells like a sewer, you don't give it to guests.

If the tap water is not drinkable in the hotel, you make sure to put a sign next to the sink and provide a free alternative during...