The Social Hub Porto — Hotel in Porto

The best part of this place is without question the staff — they are amazing. Everyone I met was friendly, helpful, and willing to go the extra mile to make your stay better. They’ll make reservations for you, answer any questions, and really try to accommodate whatever you need.

When you first arrive, the check-in process can feel a little off-putting if you’re not younger or tech-savvy, since there isn’t a traditional reception desk. Instead, there’s a round desk and self-check-in computers. That said, the staff are very attentive — if they see you having trouble, they’ll happily step in and handle it for you.

The common areas are beautiful. The coffee bar is great, the restaurant and bar staff are welcoming, and the pool bar has a nice setup with friendly service.

As for the rooms: they are small, and the price-to-quality ratio isn’t the best given the size. Storage is limited — no drawers, just a rack with hangers and a few shelves. The bathroom is also tight, so I’d recommend bringing a hanging toiletry bag to make it easier. On the plus side, the rooms come with a fridge, a safe, and a smart TV (great for streaming), and the air conditioning worked perfectly. We also had a nice view.

Another big plus is the included laundry service, which works through their app — I recommend downloading it when you arrive.

Overall, while the rooms are on the smaller side, what truly makes The Social Hub stand out is the people who work there. They are what make the...

A hotel with a lot of positives, sadly overshadowed by plenty small annoyances. The positives are: great location, very close to the busiest area in Porto and very close to the river. Both the hotel and the rooms are very clean. The TV inside the room can mirror your phone via Chromecast which is a big plus over most hotel television. There hotel offers a big socializing and co-working space, however this was irrelevant to me as it was not a business trip. The biggest negative was the room itself. If I am booking a room for two people, I expect the bed to have a nightstand on both sides and not only one. I also expect two blankets instead of just one. The one we had was very thick and way too hot for the summer time with it's high temperature. I could not get a full night of sleep once in this bed, the sheets were just too uncomfortable. Also why is the sink not in the bathroom but in the entrance area? There was no good space for the towels. The room service was also lackluster. Multiple times the supplies were not restocked, the bathroom carpet was missing for a day, and once the personal left both their cleaning utensil and an opened water bottle (which was not ours!) in the room... The quality of the breakfast was good, but the seats were not enough for the amount of people this hotel can fit (up to 7 floors...). All in all I would probably go to another hotel...

Wow, wow, wow! Truly one of the most aesthetically pleasing hotels I’ve ever stayed at. Everything about this hotel was so beautifully polished and put together. The rooftop bar & pool was one of our highlights of our trip to Porto, we spent every evening overlooking the city sipping on drinks from the bar. The room itself was compact but every space was used smartly. The bathroom & shower was one of my favorites as well, the water pressure and heat in the shower was fantastic, I was actually a little sad having to leave that shower. The hotel staff were all extremely friendly and accommodating and made sure we were taken care of. The only issue we ran into was our AC in our room seemed to struggle a bit keeping up, when I brought the issue to the front staff they had a technician up to our room very quickly to resolve the issue. Even after they fixed it, the next day it still seemed to struggle a bit but overall it was still an amazing stay and I would definitely return. The location is amazing! Everything we needed or wanted to explore was about a 15-20minute walk from the hotel, our favorite part of Porto which was exploring around the river was only a 10-15 minute walk away. All of the restaurants around the hotel were absolutely amazing too!!! A great spot for...