This my fair assessment of this hotel which has many positive features and one bad one.||Location - A 3 star hotel, perfectly positioned in the old town with easy walking distances to many of Bucharest main sites and only 5 min walk to the nearest metro station. The hotel has 27 rooms and is surrounded by bars and restaurants etc. The hotel has its own restaurant attached and guests can get a 15% discount off their bill if they dine in house.||Appearance - A bit tired in places but nothing that would stop me from staying again. I was in block B which looks very new but sadly due to space does not have a lift so the 44 steps up to my room every day was a bit of a chore but kept me fit.||Staff/Service - Bearing in mind not all the staff were fluent in English, I found all of the staff were friendly and helpful particularly the reception staff. ||Food and drinks - I was only expecting a continental type breakfast and s expected there was plenty of bread, hams, cheese, croissants, fruit, cereals and yoghurts to be had. But the bonus was that there was also fried and scrambled eggs, bacon and sausages so every day I could leave with a hearty breakfast inside of me and on the one day I had to skip breakfast due to an early start, The hotel provided a breakfast box. We ate in the hotel restaurant once during our stay and loved it.||Bedroom - The bedroom was a bit on the small side but the bed was large and comfortable, the room had a free safe, colour TV with some channels in English, and a fridge filled with soft drinks and beers, available for purchase.||Bathroom - The bathroom was even smaller but the shower was hot and powerful, toiletries are provided so need to bring your own and the hotel also provide, slippers and a hair dryer in every room. My biggest grip with the bathroom was that there was no shelves at all to store my own goods which was a bit of a pain.||Trips - The hotel does provide trips but I had already booked mine via Get my Guide, before I arrived.||WIFI - Very good downstairs but a bit hit and miss in the room.||Hotel Attitude - I did write to the hotel prior to my visit asking for a room at the back, as other reviewers had stated the rooms at the front were noisy and they responded immediately confirming I could have a back room and indeed I did get one.||Summary - This hotel is perfectly located in the heart of the old town with most things within a 10 minute walk of the hotel. The staff could not be faulted , the breakfast was better than expected and the restaurant ( Arcade Café) was excellent. It is competitively priced and the bed was comfortable. Despite the fact that we had a room at the back of the hotel, the noise from a nearby nightclub was still very loud, and even though the hotel provide all guests with earplugs, I did have a disturbed sleep most nights and this would be the only reason that I would not return...
Read moreDisaster, not a hotel – zero security & professionalism
I booked this hotel expecting rest and security, but instead, my mother had to deal with loud arguments, fights, and complete staff negligence. A hotel should provide comfort and safety, not force guests to handle disturbances themselves.
One group of guests argued loudly all night, and rather than resolving the issue, the staff only threatened to call the police. Since my mother spoke their language, she had to leave her room in the middle of the night to calm them down herself, while the hotel did nothing. In another room, a couple was screaming and throwing things, and when I complained, the manager casually dismissed it, saying they "made love." That level of unprofessionalism is beyond belief.
To make matters worse, the hotel is located right above a noisy bar. Their response? "We can’t control the noise, take earplugs. Next time, book your mom a place in a quieter area." Guests book a hotel to escape bar noise, not sleep in the middle of it. As a tourist, how am I supposed to know that your hotel has poor soundproofing and sits on top of a loud, late-night bar? That’s something the hotel should disclose, not something guests should have to figure out the hard way.
After all these disturbances, I requested a late checkout, which they approved until 2 PM. However, at 12 PM, housekeeping barged in, followed by the manager, demanding my mother leave immediately or pay extra—going completely against what they had agreed upon.
The only good things were the delicious breakfast and the friendly guy-receptionist on the first day. Everything else was a disaster.
Poor service, zero accountability, and complete disregard for guest experience. Avoid if you actually...
Read moreExcellent hotel in the heart of Bucharest’s Old Town! The location is perfect — surrounded by great restaurants, bars, and historical sights. I was traveling solo and felt very comfortable and safe here. The room was modern, clean, and cozy, with everything I needed. Staff were friendly and welcoming, making my stay very smooth.
It was also very affordable — I paid only $62 for a night, which felt like a great deal considering the location and amenities. The room even came with indoor slippers and a mini fridge (though I didn’t test if it worked).
I had read several reviews mentioning noise, so I was a bit concerned before arriving. I stayed in Room 113, which faces the courtyard, and to my surprise, it was very quiet at night — even though it was the weekend, I didn’t hear much at all. That said, I can see why others may have had different experiences. From inside the room, you can hear things like people entering their door codes.
One thoughtful touch: the front desk provides free earplugs, which is really considerate for light sleepers. I didn’t need them, but it’s great that they’re available.
Breakfast was simple but tasty — just enough to start the day off right.
Overall, a great stay and I’d happily come back. Perfect spot for anyone wanting to explore Bucharest and enjoy the charm of the Old Town — affordable, comfortable,...
Read more