Nice location, name of hotel not written anywhere as entrance is at back doors. Polite staff but not so professional. First room given with low eaves covering half of the room and both of us very tall so asked to change. At first they said no then once husband complained they agreed. The whole second floor had a boiling hot water in shower only - no cold. It was fixed but the issue with swimming pool and jacuzzi tub was never fixed. Only one person controls the temperature from a boiler room and he is convinced the temperature is right whilst people are cold. Swimming pool temp is around 24c and jacuzzi 28c. Even sauna was at 75c so we have asked them to increase temperature. Food, nothing like on hotel's video. No dish is marked with a dish name so it is a bit of a guess work. Waiters are just there to collect dirty plates, they don't know what dishes are there themselves. Same salads every night and no dressings of any kind. Desserts were terrible - just dry cakes, fruit compote - no ice creams nor puddings. One night we had a nice blueberry or cherry pie. Ski lifts change timing on 15 March and start working from 8am instead of 9am but breakfast in hotel is only served from 8-10:30am which is ridiculous. Also ski rental in hotel opens at 8:30 am so one loses one hour of skiing. Only stayed there because of vicinity of the piste and facilities but disappointed with facilities. My parents don't ski and couldn't use any facilities. Wouldn't go back. Termag in Jahorina is 10 times better hotel...
Read more🌟 Exquisite Stay at Club A Hotel in Kopaonik! 🏨✨
My recent experience at Club A Hotel in Kopaonik was nothing short of exceptional! From the moment I stepped foot into the elegant lobby, I was greeted with warmth and hospitality that set the tone for a memorable stay.
The attention to detail in every aspect of the hotel was truly remarkable. The rooms were spacious, beautifully appointed, and offered breathtaking views of the surrounding mountains. I found myself immersed in luxury, with every comfort thoughtfully provided for.
What truly sets Club A Hotel apart is its unparalleled service. The staff went above and beyond to ensure that my stay was nothing short of perfect. From personalized recommendations for exploring the area to prompt assistance with any request, their dedication to guest satisfaction was evident at every turn.
The dining experience at Club A Hotel was equally impressive. The culinary offerings were exquisite, showcasing the finest local ingredients with a modern twist. Each meal was a culinary journey, expertly prepared and served with flair.
The hotel's amenities were also top-notch, with a spa that provided the ultimate relaxation and wellness experience after a day of adventure on the slopes.
Overall, my stay at Club A Hotel surpassed all expectations, leaving me with cherished memories and a desire to return again and again. If you're seeking a luxurious retreat in the heart of Kopaonik, look no further than...
Read moreI am giving 5stars!
Rooms are falling apart. To open a closet or a drawer, requires special expertise and top-notch skill sets (that is your gym time). The shower discriminate bigger people. You might get stuck between walls if you try to turn around. Hair-dryer is a mix of old telephone and a vacuum cleaner. NIkola Tesla would be shocked to see this invention.
Everything else in this gem is great: location, food, price, best mattresses and pillows and above all, hospitality of the people working there is the reason why we are coming back year after year. Food is delicious, tastes like homemade. People working there, some new, some old ones are just great!
So, once you realize good vibes in the hotel, nothing else like closets, hair-dryers, small showers matter. For me, now, it's just charming, unique and almost humorous.
To the owner of the hotel - I hope you know you have excellent people working there - from the door-man to cleaning ladies. Svaka cast na izboru! Pazljive i jako vredne...
Read more