Penzión Grand, samoobslužné ubytovanie. Self check-in. — Hotel in Banská Bystrica

The penzion´s location is really excellent. It is within a short walking distance from the main square, train station Banska Bystrica Mesto and it also provides secure parking. Our main purpose of the travel was a visit to the Museum of Slovak Uprising. The penzion was only 2-3 minute walk which was very convenient and exciting for our 2 small boys. |To access the penzion you have to go through a hall and upstairs which is shared with other businesses. It is a bit of a strange set up and might be a problem if you have mobilty problem. It was not a problem for us. The receptionist who checked us in was absolutely lovely. She was friendly and informative. We had 2 bedrooms - a triple family room on the 3rd floor and an apartment on the second floor. Both rooms were furnished in the same way - traditional old fashion Slovak charm. It was not generic and we really welcomed it. Even the boys liked it because it was different from what they are used to. The rooms were reasonably clean,however, the bathroom shower cubicle was showing some small signs of age and neglect. The rooms were well aired when we came. We were allowed to use the fridge in a small kitchen (it also had a microwave which we didn´t use). This is where most positives end. |Everything else was done on a small budget or saving money. The mattresses were really thin and uncomfortable. The sheet was thin and had a small hole. Pillows and duvets were of lower quality. You get a towel and a small soap. That is the end of toletries. Pillow and duvet covers look cheap and old. They were clean but were orange and not white and did not make impression.|The wifi was good in my single room on the second floor but hardly working on the third floor. The wi-fi is secured and the code is left for you on the table - you get printed number with several digits without the explanation what it means. We tried it and it was working as a wifi code. TVs in our rooms were old and small. I do not require massive screens but these were far too old. I had quite a few kid´s channels in my single room, yet kids in a triple room had hardly any. Luckily they were OK to watch them in my room. |Breakfast is not served in the penzion but can be arranged in a nearby restaurant for the price of 4 Euros. The menu we saw was not worth the money, especially with two young picky eaters. The breakfast is not served as a buffet but made to order serving things such as omelette, cold cheeses and hams platter. I had popped out before the kids got up and got us all a great selection of fresh bread rolls, pastries and organic juices from the health shop close to the penzion. |There is a bit of confusion with regards to the chek in/out times. Our booking website said check in at 2 pm and out at 10,30am when in reality it was 12 pm for checking in and 10 am for checking out. |It really pains me to write a negative review for this penzion. I think it has a huge potential but it needs financial injection to bring it to the standard required by modern travellers. I loved the charm of it and its decor but a comfortable bed is one of my basic requirements and unfortunately this penzion did not provide it. It is a budget accommodation with a character and providing they invest into better mattresses and bedding I would be...

I assume that man and woman I spoke with (through and interpreter) were the owners. They were very nice, so I feel very bad leaving a bad review ….. BUT ||||The pillow in my room was the worst I’ve experienced anywhere. It was pieces of fluff sporadically held together in some cloth. It grossed me out. I shudder to think of that pillow. The bottom sheet was extremely thin, threadbare, and had a hole right near the pillow. The rooms were not serviced daily, so I had this same unsanitary sheet for both nights. The simple mattress was on top of a wooden frame. I could not prop myself up in bed to read.||||What was even worse was the bug bites I received as a result of staying two nights. No, they weren’t bed bugs. It was because the rooms do not have air conditioning or screens on the windows. My room was very hot in September. I had to keep the windows open, but I kept getting bitten by flying bugs. Other members of our group also were bitten in their rooms.||||To top it off, there were very loud younger people staying in the rooms above us. They were partying, and literally dancing on the floor above (which also creaked). My first night I got very little sleep. ||||My room theme was brown, but it was nicely decorated with plates, pottery, pictures. I had a very small balcony (not wide enough to sit). The WiFi worked OK but then would sporadically stop. The television in my room did not work at all. No hair dryer or elevator. My room was dark and damp due to the rain (since I had to keep windows open).||||The small shower worked fine and a bar of soap was provided. The breakfast is provided at a restaurant a few doors down. You order off a menu of mainly egg dishes. Yogurt and fruit were not an option.||||The hotel is located a few blocks away from the old town sights. You can easily walk to the scenic part of town.||||I did not get a good night sleep during my two day stay due to the heat, noise and ratty pillow. I would not recommend staying at Pension Grand, no matter how nice...

This is located on the top 3 floors of a commercial building which is a little disconcerting, and there is no lift so you have to carry your luggage up a LOT of stairs. My room had a sloping roof and tiny window which made it very dark, and the heavy old fashioned wooden furniture didn't help. The bed had a stretchy towelling sheet which looked like a mattress cover, and a cushion for a pillow. The plug sockets were difficult to find behind the heavy furniture, and the minute bedside lamps were no where near the end of the bed where you would need them. My friend had a mouse in his room and was moved to another room when he complained.||||The hotel does not offer breakfast so you have to go out to a café to eat in the morning. Its a short walk from the town square, which is its best feature, but I wouldn't...