Penzión SLALOM — Hotel in Vysoké Tatry

After not being able to hike to my planned chata (hut) due to bad weather, I had to find a place to stay in town. I booked online at this place because it was reasonably priced and looked nice. I arrived there 15 mins later to meet the most horrible personality I've ever bumped into running a hotel. Before she even acknowledged me, her dog came out barking then GROWLED at me when I stuck out my hand to sniff! I have pets, and I really thought he was going to bite me! Then I spent the next 5 minutes with this woman YELLING at me in I think Slovak (but sounded like Russian). I had the reservation on my phone because I knew she probably didn't have it yet. She wasn't interested. I didn't expect her to speak English, I never do, but she seemed to give me a list of her languages and then said "NO ENGLISH!" I never asked for English, and I came prepared with my booking for her. I really think she detests English speakers, that's how I felt! Then when she found out I was 1 person for one night, I got 4 fingers thrown at me implying a 4 night minimum. Hey, that's between you and the site. I didn't know that. It let me do it. So then she throws a key at me and wants my passport while she is still yelling at me. Hell no!! I'll spend my money elsewhere. I've never been treated so bad by a hotel in my life. And I wasn 't even in it yet!!||||Took the train down to Stary Smokovec and got a nice room for the same price at the Hotel Smokovec, WITHOUT the...

I read the previous reviews and so was not expecting too much ...||The lady owner does not speak languages other than Slovakian . I get the impression she is from the communist era and hence not versed well in the hospitality industry .||Her dog constantly barks and deters people from approaching the desk !||Breakfast is a buffet - when food or drink runs out at around 8:20 am ( breakfast is scheduled 7-9) she does not replace anything e.g. milk . There is horrible cordial , no juice |Buffet is mainly pork based meats , there is bread and no toaster ...|The rooms are basic - mattress is in the hard side |Rooms are clean ||Bathrooms are basic - the sockets do not fit European 2 pin for electric toothbrushes ||The decor is old - old bed side lamps at wrong height for reading ||It is a good option for location - a basic hotel ||No communal areas for groups to sit in the evenings - there is. Restaurant attached ( not tried it as we have eaten out so far ...) ||As I did not book the hotel I can't compare the price ... Explore are apparently booking a different hotel next year ||She won't allow use of sauna unless at least 4 people and they each pay 10 euros and give 2 hr notice !!||Best to walk to the wellness centre 10...

If there is someone who does not speak SLovak it is a problem. Lady at the reception does not speak English. Even though she might help with some tips for the trips. Reception is not open 24hrs but you have universal key so you can enter the pension anytime.||Rooms were clean, with wooden furniture. Nothing fancy, just place to sleep. ||There is a restaurant (pizzeria) in the house and also a cafe bar in the basement. ||It looks like nice family pension but a little more creative and pro touristic (mostly for foreign tourists) management would help. ||Breakfast are decent, always the same. You will not stay hungy but do not expect many choices. Anyway staff can prepare breakfast sooner than is the usual time if asked.||There is wifi available for free (just ask for the password at the reception). ||The best thing here is definitely...