Portview House — Hotel in Green Point

We had booked, paid in full and had confirmation of Accomodation at Portview Guesthouse. My two elderly guests left JHB for CT very excited and arrived at the guesthouse at 5pm ….with evidence in hand as to the confirmation. But we’re turned away with no explanation accept that an email was sent to say they cannot accommodate. The evidence of the email was not even to the our address but some invalid address but they stuck by their explanation and turned the guests away. With a mining conference and cricketers in CT the Accomodation in CT was full and our guests were forced to stay at a friends house! ||If you make the assumption your booking is confirmed then be warned it’s not a guarantee and the guesthouse is not willing to even assist and relinquishes any accountability for their part in it! What was disappointing was the lack of humanity that two 70 year olds were treated in that manner. I had another owner of a guesthouse c that was full offer to help me call their partner guesthouses for Accomodation, which is what I would have expected the port house manager to at least offer considering they knew it was no fault of ours! ||I cannot leave a review regarding the Accomodation as we never stayed there but I can leave one about the shocking inhumane behaviour as well as the lack of guarantee l that when u pay for Accomodation you Will still...

It's exactly 3 stars for a 3 star hotel, which isn't standing out on anything. Average rooms, clean, not to too spatious. No airconditioning is a big minus for tourists that are in their beginning of their vacation, not jet acclamatized to the heat. The breakfast is good enough, with uncut fruits as a minus but warm breakfast as a plus. Miriam gave us the tour and is a great addition to this hotel. It is adviced not to visit this hotel when physically unfit to drag one's suitcases on those steep stairs, because there is no elevator and the personell doesn't lift a finger when you drag...

We sliepen hier drie nachten. Het Port View House ligt zeker gunstig ten opzichte van centrum (20 min lopen), V&A (ook 20 min lopen) en andere zaken. Je kunt er goed eten in de buurt (El Burro, aanrader). Onze kamer lag aan de achterzijde en was rustig, zeker als je bedenkt in een metropool te logeren. De kamer is niet erg ruim. Je koffer openen moet al snel op bed. De badkamer is vrij oud. De douche werkt goed, maar de deur sluit niet waardoor de boel nat wordt. Storend was een merkwaardig bromgeluid uit de kranen na doortrekken toilet. Echt veel herrie, zonder te willen zeuren. |Meest storend is het ontbreken van enig gastheer/vrouwschap van de inwonende (!) Oost-Aziatische eigenaresse. Dat is uitbesteed aan de (welwillende) meisjes van de receptie (telkens wisselend en van 9 tot 18 aanwezig, maar ook vaak niet). Mevrouw de eigenaar presteert het om 's avonds uitgebreid te gaan kokkerellen in haar open keuken, waardoor het hele guesthouse en zeker onze naastgelegen kamer naar chinees ruikt. Daarna gaat de rumoerige vaatwasser aan. En een andere keer ging ook nog een wasmachine aan om 22.00 u die echt veel herrie maakte. Het ontbijt is niet van de standaard die we gewend zijn. De geserveerde melk was een keer zuur (excuses van het Afrikaanse personeel). De omgang van eigenaar met personeel vonden wij onprettig autoritair. |Alles samen hangt er een wat vreemde sfeer. Kijk je daar doorheen dan heb je een...