The First70 Hotel — Hotel in Seogwipo-si

First70 Hotel, Jeju, Korea - A Mix of Pros and ConsI recently had the opportunity to stay at First70 Hotel in Jeju, Korea and would like to share my experience. While the hotel’s location and service were commendable, I found certain aspects pertaining to cleanliness and amenities rather disappointing.Firstly, let me start with the positives. The hotel’s location is truly superb. Situated in a prime area of Jeju, it offers convenient access to popular attractions and transportation options. Whether you’re looking to explore the natural beauty of this picturesque island or indulge in shopping and dining experiences, First70 Hotel’s location is a definite advantage.The service provided by the staff at First70 Hotel was exceptional throughout my stay. From check-in to check-out, the hotel staff displayed professionalism and a genuine willingness to assist. They were attentive, responsive, and made sure all my needs were met promptly. The level of service truly enhanced my overall experience.However, there were certain areas where First70 Hotel fell short. Cleanliness was one such aspect that left much to be desired. I observed lackluster efforts in maintaining cleanliness standards within the rooms and public areas of the hotel. Stains on carpets, dusty surfaces, and subpar bathroom conditions were evident during my stay.Another disappointment was the state of amenities provided by First70 Hotel. While basic necessities were available, such as toiletries and towels, they seemed worn out or inadequate for a hotel aiming to provide a comfortable experience for its guests. Additionally, the absence of certain amenities that are commonly expected in hotels of similar caliber was quite noticeable.In conclusion, First70 Hotel’s location and service certainly make it an enticing option for travelers visiting Jeju. However, prospective guests should be aware that there are areas where improvement is needed - specifically in terms of cleanliness upkeep and provision of adequate amenities. It is my hope that management takes these concerns into consideration and takes necessary steps to rectify them, in order to provide a more satisfying experience for...

(1) We booked to stay here for 3 nights. The second day we went out till 5:30pm and returned to find that the room was not cleaned. So I called reception to explain that we needed the room cleaned. After I explained what I needed, the staff who answered the phone just hanged up on me! I give her the benefit of doubt that she might not understand English. (My advice to management, if you expect to have guests from outside of Korea, please hire someone who can speak at least a little English). She could have given the phone to another colleague who can speak English instead of just hanged up on me. How rude! So I went downstairs and explained to front desk that we needed the room cleaned. She called someone to come to our room but we needed time to freshen up first before dinner so we asked them to come back at 6:30 when we would be out. When we came back 2 hours later, the room was still untouched! So we went downstairs again and asked front desk what happened and if we can have housekeeping come by to clean the room. We were then told that housekeeping closed at 5 and no one would come till the next day. We had no clean towels and no bottled water for the night. Also no apology was given.||||(2) we didn't have a good night sleep. The air-conditioner worked only intermittently so we didn't have any blanket on and we got multiple mosquito bites. That also says a lot about the "cleanliness" of the room.||||(3) The hotel provided slippers to guests but not the disposable ones. Does the hotel management expect people to use slippers already used by other guests?! For health and hygiene reasons, this should not be done. If management feels that disposable slippers are not environmentally friendly, then just don't provide any. ||||(4) The advertisement on the booking website said this hotel is newly built. But we found the hotel very sloppily put together. Cheap in every sense. ||||Overall, we have a bad experience with this hotel. ...

(1) We booked to stay here for 3 nights. The second day we went out till 5:30pm and returned to find that the room was not cleaned. So I called reception to explain that we needed the room cleaned. After I explained what I needed, the staff who answered the phone just hanged up on me! I give her the benefit of doubt that she might not understand English. (My advice to management, if you expect to have guests from outside of Korea, please hire someone who can speak at least a little English). She could have given the phone to another colleague who can speak English instead of just hanged up on me. How rude! So I went downstairs and explained to front desk that we needed the room cleaned. She called someone to come to our room but we needed time to freshen up first before dinner so we asked them to come back at 6:30 when we would be out. When we came back 2 hours later, the room was still untouched! So we went downstairs again and asked front desk what happened and if we can have housekeeping come by to clean the room. We were then told that housekeeping closed at 5 and no one would come till the next day. We had no clean towels and no bottled water for the night. Also no apology was given.||||(2) we didn't have a good night sleep. The air-conditioner worked only intermittently so we didn't have any blanket on and we got multiple mosquito bites. That also says a lot about the "cleanliness" of the room.||||(3) The hotel provided slippers to guests but not the disposable ones. Does the hotel management expect people to use slippers already used by other guests?! For health and hygiene reasons, this should not be done. If management feels that disposable slippers are not environmentally friendly, then just don't provide any. ||||(4) The advertisement on the booking website said this hotel is newly built. But we found the hotel very sloppily put together. Cheap in every sense. ||||Overall, we have a bad experience with this hotel. ...