Hotel Sacromonte — Hotel in Granada

Large room but lacked high shelves in wardrobe or places to hang wet clothes etc. Free cot with proper mattress and housekeeping did a nice touch with our toddler's pyjamas and soft toys. Kettle available (ask in reception). Decent hot water.||Good staff in general with some very nice people (one or two not so good).||Location is superb as right in centre of town, near bus stops to Alhambra and Alabazin. We walked from train station but is a fair trip with luggage. Taxi cost 10 Euros on return.||||No fridge in room. ||Shower screen is at one end of bath (as is normal), but shower attachment in middle of the bath; this obviously led to lots of water mess. ||We came as cold spell arrived and room was quite cold for the first day or so.||The worse aspect of this hotel and the only real negative is that from 9am there is a lot of noise from cleaning as the furniture in the hotel does not have soft pads attached to the bottom, and all the floors are tiles; hence you hear lots of bashing and scraping of chairs etc. The thin walls of rooms do not help this issue. A few euros spent on those pads would help this hotel a lot!||||We did comment on this noise to the staff and the next day matters were much improved (housekeeping were more considerate of the noise).||Small supermarket 1 minute away.||I would definitely...

Oh dear what a horrible place. Even the entrance and reception are shabby giving really bad first impression. The check in man was friendly but that's where any praise stops. On opening the door to our rooms they stank of smoke. The rooms were small and our double was 2 singles pushed together which moved apart when we sat on them. The furniture was faux dark brown wood, the safe didn't work, there was no fridge considering the temp outside was 35degrees we needed somewhere to keep water cold. The blind was broken and wouldn't close so we couldn't shut the light from the street out. The shower was hand held over the bath. We got no sleep that night as there is no soundproofing and there were cars, lorries road sweeper and people parting outside all night. We moved out to an apartment next day booked over dinner as we couldn't cope with another night. We did receive 2 nights refund out of 4 but we were still...

The night staff was so unfriendly! I’m on vacation and went out at night meet a friend of my sisters. We went back to my room to get a drink and for me to change. He would not let her in my room. Told me I would have to pay for another room. Treated my friend like a hooker. Every night we would come back to the room he would follow us and yell that we were being to loud. The walls are paper thin and we weren’t being very loud. Threatened to call the police on us. I told him to please call the manager and he wouldn’t on any of the incidents. Stay anywhere but here! Beds are uncomfortable. The rooms are outdated. The WiFi...