Marina Suites Gran Canaria — Hotel in Mogán

Stayed here staying the end of June and upgraded to the Deluxe room on floor 8 which is the room they used for the promotional video. The suite was amazing and very spacious, we loved the large bedroom with super king-size bed including a 32" television as we did the bathroom with roll top bath and seperate shower cubicle. Both the bathroom and the bedroom had large windows which slide open with views of the marina and late evening sun. The main room had a large sofa with another large television, 4 port holes which open in the corner, a marble breakfast bar with stools, kitchen including microwave/oven and usual amenities. A large sliding door leading onto the balcony with amazing views of the sea and the marina, which also included 2 chill out chairs and a marble table with 4 chairs to enjoy eating out on the balcony taking in the views.

We didn't have breakfast at the hotel as its buffet style and this was the main reason we didn't stay all inclusive anywhere else like we normally would, as prefer waited on food we actually want to eat. Would definitely go self catering again, as going out for breakfast at places like the nearby Irish bar or beach front restaurants like Golden Beach was really good,, as well as going out in the evening for meals at places like Vivaldi which we highly recommend and J&J grill on the other side of the marina were both great venues and hidden gems out of the way. There's a local supermarket next to the Irish bar close by (5 min walk) and the hotel provides a shopping trolley which we used every visit, also a spar on the beachfront a short stroll away which does fresh pastries etc and has a great choice. The hotel had an amazing infinity pool with plenty of sun beds and 6 day beds, it also had a great pool bar and restaurant which served nice lunchtime food... however we had a negative experience as the hotels policy is you can't reserve sun beds which is totally understandable, but they also state which we found out afterwards that if you're away from the bed for 45 minutes then your stuff will be removed. This means though you can't go for lunch in your room or out of the hotel as it can take with pushchair 10-15 minutes each way to access your room via lift as they take a while at times, so giving the fact it may take nearly 30 minutes to travel to your room and back or a nearby restaurant, you'd only have 15 minutes to eat. On one particular day even though there were spare beds, another resident decided she wanted our bed and complained to the pool attendant we'd not been on our bed for over an hour and subsequently our stuff was removed which seemed a bit unfair,,, but the biggest complaint was that our stuff which included iPads, baby food etc was dumped on the floor (rather than a nearby empty sun bed) in a pile where there were many ants and by the resident and not the hotel staff which shouldn't be allowed. ONLY the staff i feel should be able to do this as stuff could get damaged or stolen if interfered with by another resident and could get very messy. Also this policy was not enforced especially on the best beds around the pool and only seemed to be if someone complained and wanted a particular bed! Also the hotel had a bar and restaurant and we hoped to use these more often but they are privately operated and on the Saturday evening there was a private event on which was not publisized and meant we were unable to use the bar or restaurant all night. Also they are closed on a Monday evening so that was 2 nights with no facilities at the hotel to use which was unfortunately, as we had a baby with us so planned on using the bar more often in the evening. I must say our 1st cleaner Fifi deserves a mention as she cleaned our room brilliantly and even washed up everyday anything we left on the bowl which was a nice touch and greatly appreciated.

Overall i would definitely stay here again and highly recommend the Marina Suites as we loved the room and the pool area, shame there were a couple of negatives regarding the sunbed use and the bar and...

This hotel is perfect! The rooms are very spacious and well appointed, all the staff are lovely, and the location is ideal.

Hotel We were stayed on a self-catering basis. On arrival we were greeted by a lovely guy called Jorge who immediately made us feel welcome. Our room really was a small appartment - it had everything we needed, you could easily live in it! The kitchen had everything (see photo) including a washing-up kit.

There are two sides to the hotel - one side facing the marina and the town, and the other facing the pool area and out to sea. We had the marina side, which offered great views but the marina could be a little noisy during the day. This never bothered us but the other side may be quieter. Also the marina side does not get direct sun until very late in the day so was nice and cool. The pool-facing side is sunward so I assume it will be the hotter side.

We had breakfast at the restaurant a few times - a standard buffet affair but the quality and selection was excellent, and at €15 per person very reasonable. Juan gave us a lovely welcome every morning!

There was loads of parking right outside the hotel, but being on the marina does mean you have to pay (€14.40 per day maximum) - factor that in if you're hiring a car.

The beds are pretty firm. If you like a softer bed, the sofabed in the lounge may be a good option.

The only suggestion I have for improvement is a walk-in shower. Our room had a bath with shower, which was fine but can be awkward for those with mobility issues.

Location Puerto Rico is set in a valley, and a lot of the hotels are high up on the steep sides, making for lots of steps. However the Marina Suites are at sea level, meaning it's a totally flat walk to get to the lovely beach, which is about 5 mins walk away.

There are lots of great places to eat very nearby. There is a little collection of restaurants and a small supermarket just a few minutes away - turn right out of the hotel, go through the tunnel and up a little hill.

I really like Puerto Rico itself - even though the town is a tourist resort, it's relatively quiet and has a great mix of shops. The Mogan Mall is very pretty and surrounded by shops and restaurants of all kinds - it's about 20 minutes walk away from the marina. While there you should definitely check out the large Spar near the mall - it's the fanciest supermarket I've ever seen!

If you're able-bodied everything is easily walkable from the Marina Suites - if not, all the shops are along the floor of the valley, which is a gentle hill and I think most are accessible by wheelchair. I don't recall there being any required steps from the hotel right up to the mall.

If you're driving there's no shortage of parking in the town. There is a huge car park under the mall, which was free when we visited. I also noted lots of EV charging places in all the large carparks...

What a great hotel! We hoped the marketing images represented the place correctly and indeed they do!

We had opted for a Select Suite on the higher floors, as we needed a bit more room. It didn't disappoint. Plenty of space for a family of four, with a large living area and separate large bedroom. Nicely decorated in nautical themed colours, comfy beds and perfectly clean. We had a view over the marina, which some reviews pointed out was a working harbour with all that comes with. Yes, they were cleaning yachts and the "party boats" depart throughout the day, but we were never disturbed and the sight of huge catamaran masts going by was kind of nice.

The hotel facilities were great. The pool side bar and restaurant had a good range of food and drink, plus was a nice escape from the near 40c heat when we were there. The staff were really nice. Always friendly and helpful, especially the lifeguard, as he kept order around the pool but in a polite manner.

It's an amazing infinity pool overlooking the sea crashing against the rocks. The hotel doesn't tolerate "bed blocking" at all, so you don't get the rush hour at 8am throwing towels down, then going back to bed. Yes, you can join a little queue to grab the best spot, but if you disappear for more than 45 mins, the guard removed your towels, which was totally fair and resulted in a great pool experience. If you needed a lounger, he'd keep a close eye for people leaving and give you a shout while you enjoyed the pool. It's a family pool, so no giant inflatables are allowed (small ones are OK for the smaller kids), plus they keep the water polo chaos to a minimum if it gets too competitive, so all ages can use it well together. If its "lads on tour", this place isn't for you.

Breakfast buffet had all you needed, from healthy options of fruit, meats, breads, freshly made omlettes to your taste, to the fry up selection.

Access to the local shops was only a 5 minute walk to the Hiper Dino, which had everything you'll need. The kitchen in the room was equipped with more than we needed, but with fridge/freezer, hob, microwave, kettle toaster, plus all the pans, etc you could do full self catering easily. Access to the restaurants meant apart from the occasional snack our kitchen wasn't used that much, but everything was there when we needed it.

Bars and restaurants are a short walk around the marina, or up the road to Mogán Mall, a modern shopping / entertainment centre. Great selection of restaurants and none disappointed. Great food, well priced in a great atmosphere.

Overall Marine Suites ticked all the boxes. We were gutted to leave, but...