Hotel Muralto Locarno — Hotel in Circolo di Locarno

Loved this hotel!||Positives|+ Location (just five minutes walking distance from the train station)|+ Rooms (modern and clean)|+ balcony (large, facing south, wind protected, privacy protected and they even have a cushioned bench to sit on.)|+ Staff (very friendly!)|+ Breakfast (bread, yoghurt, eggs, cereal, fresh fruit, yoghurt, cheese, meat, coffee and tea)|+ View (You can see the lake and the mountains)|+ Quiet (High quality sliding doors that stop any traffic noise from coming in but there's not much traffic in the evening)|+ Beds (Large double beds with separate mattresses)|+ Ticino card is included which means all public transport is free in the area|+ Reasonable room rates||Negative|- I wasn't a fan of the foam mattresses.||I highly recommend this hotel and just want to thank all of the staff for their...

The bad experience started with the receptionist who doesn’t know her job, she asked us to pick up the extra bed from the storage since she feels tired and not in the mood; than our booking included the parking which was not available once checkin, adding to that their manager who was angry because we claimed for our connected room a request which was not respected. ||As a summary of their unprofessional behavior and race discrimination; he entered our room without permission and when we went to pick up our luggage from the car we were shocked that he canceled our reservation with an excuse of non show. ||He asked us to raise a claim to booking.com platform used for reservation and after all he refused to refund our money. ||So disappointing this is not the Swiss hospitality, we wonder how they can have the...

We rode our motorcycle in 30 degree C temperatures from the Italian Dolomites and were exhausted when we eventually arrived at the modern looking Hotel Garni Muralto in Locarno.||The young receptionist was lovely, welcoming, helpful and very professional.||The bike was parked up in the Hotel's secure garage (at no extra cost) and we relaxed in our very nicely furnished room - immaculately clean - our small balcony offered a very limited view of the far-off lake.||We ate at a pizzeria that the Hotel owns down in the beautiful town Square - it was very busy and the food was OK - nothing special, but it was reasonably priced.||If in the area, I would certainly stay at this...