Living Chilled Ko Tao Hotel — Hotel in Ko Tao

this hotel isn't worth its price. if you want something comfortable, pick something else.the good: it is family run so the staff is helpful (late checkout), they speak a bit of english. The room is clean and overall it's acceptable.the bad:- i felt a total lack of security. The checkin is at the ground floor, then the rooms start from 1 to 4 floor. all floors are accessible by a staircase which is directly accessible to anyone from the main road. Basically there is no garden/private area, the checkin office and the staircase are simply on the road. There is no staff after 8pm and the hotel is situated a little in the back of the town. So basically anyone can walk up the stairs. Then the door locker is really bad, there is no second security lock (which most hotels have) so this is innaceptable due to the fact that the room door is basically accessible to anyone from outside.- the shower isn't great, the water is hot all day long (by sun) so no way to take a fresh shower at day. at night or early morning, the water is cold (or have to wait at least 5min to drain the water out)- the hotel is pretty basic. for the same price you can have a swimming pool in...

If you like walking down a muddy unpaved alley with poor poor lighting, 3 hour check-in with nothing going on in the stall size lobby, an attempt to collect by hardballing to the extreme about 500baht more than booked price, no hot water for three days, advertised handicap access when in fact there is absolutely no handicap assess anywhere, no soap or shampoo starting the second day and one towel a day, only one bed made for a booked twin for 2 people and smashing bugs........ then you will love this place. The service was non existent and Agoda kept telling the check-in to honor the booked price all...

Wasn't easy to find the hotel as maps isn't working too well on this small island - just turn the next street right after the Khun Ying House or call the reception if you need support ( open from 08:00 am till 08:00 pm ).

Room was very well and modern equipped and I have to mention wifi speed ( I got 80.7 mbps for download and 43.0 mbps for upload speed according to Ookla ) which is the best I got anywhere in Thailand so far.

1 star reduction as its located a bit off the main strip and has no elevator ( my room was located in the...