Blanco Hideout Railay — Hotel in Krabi Province

So first time hostel first time railay and believe me it was perfect! The staff gives you the vibe of coming home to family, everybody is chill from the guest to the loval staff over to the chicken and cats of the property! They do loads of activities that you can join but you can do your own thing as well. I ve been to the boat party (BOAT PARTYYY) and it was awesome! We went snorkeling, then chilling at ko poda and enjoying the sunset and a nightdrive all while blasting music on a pink boat drinking some booze. We were like 30 people and Richie and of course our blanco team gave us an amazing time and the whole thing was a vibe! If you ever comw to railay go to blanco!

Ps: one down sode for maybe some: nothing to lock away your stuff and they take your passport! As said the vibe is good and nothing happened to my stuff (Laptop 1.5k, mouse 100bucks, celly, Cash, cards) everything open in my bag, bithing got taken! Even left my stuff on top floor and hoing down to shower, come back up everything there... 🫰

Cleanliness: I was in the big dorm next to the reception for 12 people. It got cleaned daily at 11 a.m. So it was fine by me, only some guests dont know how to clean after they shat 😅 so therefore it was very good especially for a hostel in my opinion!

Food: Food is pretty good, easy and fast! My favorite was the penang Curry ped mak maaak

Super upset with this hostel. Been traveling for years and it’s unfortunate how one staff member/volunteer can negatively impact your experience. I booked my hostel via HostelWorld at 3:30pm to stay that night just before boarding a flight to Krabi. I of course am new to the Krabi area and after booking, I realized I needed to take a boat to get to the hostel and I arrived too late to Ao Nang (around 7/8pm). I emailed, called, WhatsApped all within their advertised open reception time and there was radio silence. In the morning, I checked my email and no response. I decided to try and travel to Railay beach to sort out my stay. The receptionist tried to charge me for the night prior despite me not staying there. I said that I tried contacting multiple times with no response. Then this rude, i think English guy, said that I would still be charged. He also told me he saw my email yet he did not bother to reply. He is unprofessional and rude. I sent the email at 8:30pm the night prior and reception is posted to close at 9pm. The following day, reception had the entire morning until 2 pm, the day/time of my true arrival, to attempt communication with me but again, nothing. They were ultimately non-empathetic and only trying to score money. The receptionist and I came to an agreement that she would cancel my hostelworld booking and charge me as a walk-in for 2 nights. So I forfeited my deposit and paid in cash for 2 nights. However, It was so terrible, I abandoned my stay and checked out a day early. I didn’t even ask for a refund. To my surprise, they charged me another nights stay the next day after leaving the property. Total scam. I am so pissed. I’ve stayed at several hostels and this one is simply...

Super upset with this hostel. Been traveling for years and it’s unfortunate how one staff member/volunteer can negatively impact your experience. I booked my hostel via HostelWorld at 3:30pm to stay that night just before boarding a flight to Krabi. I of course am new to the Krabi area and after booking, I realized I needed to take a boat to get to the hostel and I arrived too late to Ao Nang (around 7/8pm). I emailed, called, WhatsApped all within their advertised open reception time and there was radio silence. In the morning, I checked my email and no response. I decided to try and travel to Railay beach to sort out my stay. The receptionist tried to charge me for the night prior despite me not staying there. I said that I tried contacting multiple times with no response. Then this rude, i think English guy, said that I would still be charged. He also told me he saw my email yet he did not bother to reply. He is unprofessional and rude. I sent the email at 8:30pm the night prior and reception is posted to close at 9pm. The following day, reception had the entire morning until 2 pm, the day/time of my true arrival, to attempt communication with me but again, nothing. They were ultimately non-empathetic and only trying to score money. The receptionist and I came to an agreement that she would cancel my hostelworld booking and charge me as a walk-in for 2 nights. So I forfeited my deposit and paid in cash for 2 nights. However, It was so terrible, I abandoned my stay and checked out a day early. I didn’t even ask for a refund. To my surprise, they charged me another nights stay the next day after leaving the property. Total scam. I am so pissed. I’ve stayed at several hostels and this one is simply...