Rang Hill Residence — Hotel in Talat Nuea

So this hotel isn’t just a hotel, people live here as well! Some rooms with the tourists photos on are hotel rooms and some without are residents. The residents let their friends and families have copies of the keys so people can come in and use the facilities when they please. This is a negative because we had items stolen from us by the pool. The hotel searched their cctv and tried to find the people but as they weren’t guests there was nothing they could do. They gave us money for the items stolen and were sympathetic but said it happens and there’s nothing they could do. |There’s a gym and a pool, both over looked by the balcony’s of the guests and residents. Big carpark under the building, manned by a boy who is also the bell boy and the carpark isn’t locked. |The rooms are clean, and the beds are amazing, towels, coffee and water all supplied but NOT pool towels so either bring your own or use the shower towels. If you shower at peak times there’s NO hot water and expect a cold one. |Although we were on the 6th floor I have to say it was really quiet and no noise from any other guests. |This hotel isn’t near anything, there’s a few Thai huts for food and a mini mart (shop) down the road turn left. We walked around the area for a good few hours on our first night and couldn’t find much at all the night market was closed and finished before 9pm. |We got a taxi from the hotel to Kata Beach which was 800B for 5 of us. Kata beach is lovely and has a huge food/clothing market all the way along the promenade/road. There is also a surf simulation here, many shops 7/11, mini marts pizza cafe etc lots for kids to do. We rented a paddle board for 300B 1 hour. Jet skiing, boat rides, all sorts. |The breakfast didn’t look that appetising to us, it may for you, served was fruit croissants toast a curry stir fried veg fried rice hot dog sausages and fried eggs. We aren’t sure on the price sorry! The photos are of...

My partner and I stayed here for 7days after staying in Patong for 7days aswell. |The rooms are big and spacious. We had 2single beds pushed together to make 1 big bed for us. Our room had views overlooking old Phuket town. ||The toilet in our room had a bad foul smell, the TV signal is bad aswell. We made a complaint about the TV, they came and fixed it but nothing changed. The walls in every room had black stains on them. And the couch/sofa in the lounge was so uncomfortable we never bothered to sit in the lounge or watch TV. ||The cleaning staff don’t speak English at all, so it was difficult to communicate with them if we needed our room clean or needed something extra from them. The telephone in the room can only be used to make calls to reception and cannot be used for outgoing calls. ||The hotel is located a bit far from tourist attractions but a 15minute walk to Old Phuket town markets and the bus terminal which we used for transport to Patong beach and back. ||The breakfast buffet here was not good at all. They seem to cater to only Chinese nationals as there were so many of them staying at the hotel during our stay. The food is an open outdoor area, food was not covered at all, attracting a lot of flies and bugs. ||The pool is located on the second floor and was always dirty and we never saw anyone clean it. The gym is located on the second floor aswell, all gym equipment was old and rusty. Would not recommend anyone to use it. ||Overall I would not...

I booked this hotel as I travelled from Khao Lak to Phuket with my wife to go to Patong Beach, and check out the Chillva Night Market, so we need a hotel just for one night. I looked online and saw Rang Hill Residence. The hotel was advertised as a four star hotel and was not expensive at all, this should have served as a warning! As the saying goes, "you get what you pay for".||||After exploring Phuket we made our way to the hotel, late in the evening. After we checked in, we were taken up to the room. When we got in the room, to say we were underwhelmed , it is an understatement. The room was quite compact and there was a small balcony with a generator or air con unit that took up half of the space and made a lot of noise.||||The minimum I expect is a clean room and bed. However, when we checked our room, this was not the case. The duvet cover on the bed had stains on it and so did the net curtains. The floor was cracked in the main room, and the wall had scratches along it. As for the bathroom, the shower looked liked it needed to be cleaned BEFORE you got it in! ||||The room was a combination of dirty textiles, bad decor and a bathroom that is in need of renovation! This was not a 4-star experience, don't be fooled. ||||The room was so dirty that we went straight back downstairs and demanded a refund and had to pay £40 on a taxi to go back to Khao Lak. ||||Do yourself a favour and book...