Room is really tight and small. Don’t have enough place for you to keep your big luggage. The blankets are dirty and bed sheets have a lot of stains. The fridge is not cold and a lot of ants all over the rooms. The toilet is too small and the shower area has a funny design and too tight, if you are the big side person there will be too uncomfortable for you to move around. The rubbish bin is broken and small as well. There will be 1000฿ as deposit on the first day which never be mentioned on the app before booking. The service is terrible, they seem very helpful but they don’t help at all. Their staffs are not local and the way they treated you is depends on their mood especially the woman with the long hair. On the first day I overheard the local customer is asking the reception woman about the parking, she replied that she did not speak Thai and ignored the customer or trying to help. The next day I have complained about the ants and she said will checked and asked the housekeeper to monitor on it. But their housekeeper service is terrible. They just came in the keep the blanket and changed towers only. No vacuum and no mopping or cleaning anything. The ants still all over the wall which really annoying me. During check out day, I do complained about everything to the reception man(he is not local as well) as I look at him like trying to find some excuse to take my deposited. After I done complained then only he gave back me the deposit and ignored me. This hotel location is only convenient if you want to go for shopping because is near to the platinum mall. But it’s very difficult for you to call a taxi yourself to go somewhere else unless you get the non meter taxi which more expensive than the normal taxi, even if I order from grab it’s hard to get the taxi as well due the location the too complicated and small road, most of taxi will refuse to accept the order or come in. You may need to walk to the main road to get it, normal day is fine but not will all of your luggages. Others hotel will have buggy car service provided but this hotel have non. Not recommended for family with small kids. *I would say this is my worse experience ever, I’m not gonna stay in this hotel again. Whatever you see in the app or pictures, nothing same as it...
Read moreA honest review. No safe deposit box. No wardrobe to hang your clothes No hand soap Very noisy cleaning staff right outside your room. Very bad location hard to get to No thai staff work Here all from Burma and Philippines Very small room No window with two mattress on the floor No bed Very noisy from rooms best door walls and doors are paper thin you can gear everything Apart from all i have mentioned above my room was not cleaned 3 night in a row every night I came back it was dirty i had to wait up to 2 hours for my room to be cleaned at 12 am. Despite my asking the manager at reception before i left in the morning if my room could be cleaned it was the Same for the 3 nights i was there. Another day I left my Laundry at reception and i was told i could pick it up in the morning when i went to pick it up the next morning I was told by the Same Philippino guy at reception who told me has worked there for 2 years Laundry service was closed on a Saturday and it wasn't washed which meant i had to wear dirty clothes to the shop while i went to buy some new clothes just for that day because my Laundry was not washed. Which Totally messed my day up. To summarize do not use this Hotel there are so so many more better options in Bangkok please don't make the Same mistake I made by booking this hotel which has to be one of the worst hotels i have been to in...
Read moreStayed at Tori Prestige Bangkok Hotel from 28/12/22 to 1/1/23. First, the route to the hotel was quite discrete and hard for drivers to drive us in. We were assigned 2 rooms, both on the ground floor of the hotel. It looks okay for the room, we have hot water as well as daily room cleaning. The cons were that the partitioning of the walls was thin and you can hear people talking clearly. The first room nearer to the lift sometimes will have cockroaches coming in because the gap between the door and the ground was big and the roach comes from the lift or toilet outside. The second room that we were assigned to was okay. There were just a few stains on the bed sheets and quilt. We brought disposable bedsheets and pillowcases, therefore it is okay. The staff there were really helpful, they will help you kill cockroaches, pass you whatever you requested and assist you with whatever you needed. The air conditioner there was cold enough also and there is a safe. There is no cupboard, but there are hangers on the wall to hang your clothes only. Overall, I would give it 3 stars. It's a pity that they have great staff but a lack of people maintaining the overall structure of the hotel. This hotel is okay for...
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