Firstly the entrance and outside looked nice. Then when we got seated they told us how long we can spend which was we get 1 hour and a half hour to eat and then go. Firstly I’d like to say that’s a joke because when you go into a restaurant especially a buffet you shouldn’t have to rush it’s not fair and I’ve been to better places than umami.

I’ve been to wing wah and cosmos and buffets in London and Leicester which are way better and you can actually take your time to eat there and they don’t keep walking around starring at you which I thought was very unprofessional.

Using the same cutlery is disgusting other buffets don’t do that because that’s not very hygienic like what’s going on there we as customers should be able to use cutlery it’s not a good service that was poor very poor.

Second the food is from costcos I can literally go to costcos and get the frozen food from there. The naan was not even fresh you have a section where you can make it but you didn’t make anything so you just got it out of the frozen which is bad. The tepenyaki section is where your supposed to have noodles there too that’s the whole point of having tepenyaki so you get to see the noodles and prawns being made but that wasn’t there.

The chilli and garlic is suppose to be fried other buffet places fry this. your not suppose to serve as you did,it’s incorrect it has to be fried. It was not a good service I mean the Thai rice was hard other buffet places I went to cook this fresh this was not fresh the food was not fresh it’s just been reheated so many times it was really bad.

Towards the end we was rushed which was really bad no other places do this if your going to rush people then don’t open the restaurant the whole idea of going to this place is so you can enjoy relax and eat we didn’t even get to do that because you were rushing everyone and there was this table on the other side of us that didn’t even get to finish their drinks they were ethnic people two girls and they didn’t even get to finish and the police were called that’s actually embarrassing your worker could not even deal with it the police call was not needed at all. They just wanted to finish their drink as it was a rip off anyway atleast you should of let them finished it the whole idea of a restaurant is so you can finish your food in peace honestly the police call was unnecessary and that was just racist because there ethnic. It did not need the police at all your workers are just racist and I don’t think you should be open.

I do not see umami going further as none of the food was fresh the only part that was the tepenyaki section that’s about it. I do not recommend anyone going here as they rush you constantly they just want you to rush and eat and then leave which is unprofessional and there’s better places out there.

It’s not even worth the money because they just reheat it so many times which you could get ill from. I found the place racist especially to ethnic people especially what me and my family witnessed. If you want budget all you can eat buffet I would recommend wing wah atleast you get authentic Chinese cooked meals as well as other Asian meals and your not rushed.

They deleted my review so I’m posting again.