Lebeda Mattress Factory - Ames, IA — Hotel in Ames

My wife and I have purchased two beds and a top mattress in this store since 2005. In all cases we got honest advice and excellent service from Laman Alvarez, the manager.

Recently, we started to experience back and joint pain when sleeping on our 8 year old king mattress and 5 year old 4" latex top mattress. Based on previous experience with failing top mattresses (not Lebeda brand ones), we went and talked to Laman about a solution. He suggested we check if the mattress might have a problem covered under warranty. After an in-home visit he recommended warranty repair for our king size mattress. Lebeda requires customers to pay for shipping ($100) which we found fair. The mattress had the foam and quilting around the springs replaced in only a week from pick up to delivery.

When this failed to solve the problem, Laman agreed to have our 4" latex top mattress fixed and gave us a 50% discount on the shipping ($50). This, despite the fact that it was 5 years old and long out of warranty! It came back with new bamboo quilting in only a week. In all cases, the delivery personnel were effective and courteous.

This last fix made a significant difference in how the top mattress supports us and we now sleep much better. That said, we still see significant body impressions and I suspect the latex layer is somewhat worn. Consequently, the fix may not last another 5 years. However, we are more than satisfied with the exceptional service we have received from Lebeda and Mr. Alvarez. We could not expect them to also change out the latex layer as this would essentially be giving us a brand new top mattress which retailed for $399 five years ago.

As an aside, I am playing with the idea of buying a 1" pure latex mattress online and attempting to replace the center latex part of the top mattress myself. I suspect, though, that stitching the top mattress back together at the edges may be a challenge.

In any case, when it comes time to purchase a new mattress and/or top mattress we will definitely be returning to the Ames, Iowa...

I needed a new mattress set for my mother who was leaving the hospital and moving into assisted living. I live in New Mexico, so I searched for mattress sales in Ames and came across two stores. After comparing prices, Lebeda came in almost $100 less than a comparable mattress at the other store. I called Lebeda and talked with the manager, who said he could have the mattress set made and ready for pickup in four days. I paid and made arrangements for the movers to pick up the mattresses. Every good plan has a glitch, and on moving day the movers were many hours early and our job was so small and quick that the movers would be done before our scheduled mattress pickup. I informed Lebeda that the movers would not be picking up the mattresses as planned and I would get back with them when I had a new plan. My day was extremely busy and I am in a different time zone, so it was about 4:30pm when Lebeda called me to remind me about the mattresses. I informed them that I would need to have them deliver the bed and I agreed to the $50 delivery fee. I said in the morning would be fine. I was speaking to the manager, and when we finished the conversation, he said my order was coming back to memory and he was very empathetic about my predicament. He told me he understood how important it was for my mother to get her new bed at her new home and told me that he would want the same for his mother. He then told me he would personally deliver and set up the bed, in my mother's new room, as soon as he got off work the next day. And do it for no charge. I was astounded at his kindness. I am very pleased that I made the right choice for mattresses...

We purchased the Reve pillowtop mattress from Lebeda in Ames, Iowa. Our salesman was Laman Alvarez. He was very knowledgeable and had us try different mattresses until we found the right fit. By talking to us first and inquiring about our sleep patterns and any physical issues, he was able to determine what kind of mattress to put us on. He put us on the very low end and moved up to the higher end mattresses. There was no pressure to purchase the higher end mattress and he let us take our time going back and forth to determine the best mattress for us. He even had us use the correct pillows for our body types to get the full effect. Laman was very energetic and very obvious he believed in and stood behind the Lebeda product. We visited other mattress stores before coming back to Lebeda. The other stores did not match the comfort and support of the Lebeda mattress. Laman was also the only sales person that took time to explain the materials in the mattress, the difference in mattresses, the warranty, and the construction. We not only got the mattress from here, but we each got one of the pillows as well. We highly recommend coming to Lebeda and...