Garbanzo Ames — Restaurant in Ames

I got a falafel wrap, husband got the gyro flatbread. His was just 'ok', I thought the falafel was pretty good. Two stars for the service though- the guy at the counter treated us pretty badly. When we came in the place was completely empty (and now I have an idea why), but he acted like we were a huge inconvenience. Just really rude and curt. My husband had originally asked for a wrap, then asked if it would be ok to get the flatbread instead- the guy smirked and made a big show of throwing the tortilla in the trash, then immediately after he had to prep the tortilla for MY wrap, which I had ordered first... so there was no reason to be so put out by his request. Other than that, he was just generally unpleasant. After we got our food and sat down, he got on the phone and was yelling at somebody- sounds like staffing issues, like he had to stay past his shift and was telling someone off about it. I get why that might sour his mood, but holy crap that was unacceptable. I work retail, and I completely understand how trying customer service can be, but it's NEVER ok to take it out on customers or air your company's dirty laundry. Otherwise, place was clean, food was pretty good so I'm sad to say I will...

Before Garbanzos moved to the Memorial City Mall, I used to love going! They have good service. I would make a drive to get their food because it was tasty and healthy! I still some what enjoy their food HOWEVER, the most recent visit was a disappointment. I always get a portobello wrap.... I am assuming they replaced the portobello mushrooms with regular white mushrooms. The quality of the mushrooms and price makes a huge difference. I paid for the quality and taste of the portobello and recieved cheap and bad quality generic mushrooms... I was really upset because I typically love the food. They should not cheap out on the ingredients or else I will never be a...

I and my wife love falafel here as we know this chain from California. We looked them up and have gone to them since they were outside the mall. But last few times our experience due to the current manager has been less than - let’s just say desirable(unwanted as a customer) so won’t go back because of him. We hope the owner sees this and do something about it. Don’t have enough writing space to describe the experienced as to what happened during my last visit there, very very... unhappy with the MANAGER. We love the...