5 stars for the quaint town service you get! I arrived past the 6pm closing time and had left my cell phone in the car. Hemlock called me once around 9am and again around 5:30pm to confirm my reservation and then they told me where they would leave my key for me when I arrive. I thought that was so sweet of them. Upon leaving, the lady at the front desk was equally as kind and then about a week later, when I was home, I found an envelope from them with my credit card receipt and a brochure to the Inn! We all had forgotten to ring me out as I was leaving, but thankfully they had my info since I had booked it through their website.
The location and cleanliness are also 5 stars. I do wish there were black out curtains as I’m a light sleeper, and there wasn’t a closet, but there were about 5 hangers on a rod under the TV, and that was sufficient for us. Again, quaint town and I loved the feel and proximity of the Inn to...
Read moreThe Hemlock Inn is quaint, and in a great location to Main Street and the Blue Ridge Parkway in blowing rock North Carolina. It’s a family run hotel with different types of rooms, free parking, gardens, gazebo with propane fireplace. Our room was #3, which had a kitchenette, a king size bed, TV, couch, and a very tiny, but functional bathroom. As for a value for price, the location, free parking, and kitchenette contributed to raise the value. The staff is efficient and will share knowledge about the area if asked. The Hemlock Inn’s iconic wood carvings on the front of the building between the first and second floor are endearing and eye-catching. The family is working hard to update rooms one at a time. My suggestion is to update the mattress in room three. I also suggest bringing your own pillow otherwise a very good day, where I felt welcomed...
Read moreWe had a nice stay at this Inn; the manager on duty was very friendly.|On the afternoon before our second night’s stay, I had a pastoral emergency with someone who was dying. I told the manager about that and she said that she was sorry that I had to return early, and that she would try to rent the room do the night. When I discovered that the full amount for two nights was deducted from my credit card, I contacted the manager about that. She informed me that my departure that afternoon prevented them from renting the room, and that, since I was booked through a third-party agency, there was no way that I could be reimburse for my 2nd night’s stay. I just wish that the manager would have told me that when I left, rather than after a communication I initiated a...
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