I am very hard to please. My son told me and my wife we needed to eat here while in Blowing Rock. When we got here there was a 20 min wait for a table. I hate waiting especially when you are only 2 people. When we were finally seated the wait staff was slow to welcome us. When she came she was very nice but extremely busy. I was a little disappointed in the menu because it was only Pub fare. We ordered and was pleasantly surprised the food was really good. We had a couple beers then after dinner we ordered some cocktails. I ordered a redbull and vodka. Mine came in a short tumbler glass. Every other time I have ordered this drink it came in a tall glass with a shot of vodka and a can of bull next to it. I was disappointed. As I looked around the bar area for the waitress I saw a guy with a blue hat and gray sweatshirt who looked like the Manager cleaning tables. I asked him if he was the manager and he said yes and I'm also the owner. He asked if there was something he could do for me. Remember I am not an easy person to please. I then told him that I was not happy about the redbull & vodka drink I had. He let me vent for about 30 seconds about how I normally get them and then he ask how much do I expect to pay? I said 10-12 bucks. He said this is how we normally serve them and we only charge $7. With that I was surprised to get any cocktail for only $7. Then he asked me if he could buy me a drink....a redbull & vodka. He brought me a tall glass with ice and a shot or two of vodka and a can of redbull. I was really impressed with Justin the owner and how he handled the situation with a tough customer......ME. Great place to eat....you may have to wait for a table because the food is great and the Owner cares about the Customers. We look forward to...
Read moreWe ate lunch here today. The place was amazingly busy, partly due to town activities, and partly just because it seems a popular place. Unfortunately, we were disappointed. It was about 20 minutes before our food arrived, which is fine, but it wasn't our food. The waitress realized as she was placing things on the table, and quickly pulled it back. About 10 or so minutes later we finally got our order, but it wasn't quite right. Our soups were also cold as if they had been sitting. We let it go and just ate. Our appetizer actually arrived as we were finishing lunch and it wasn't hot either. Our waitress only checked on us once but she realized what happened, and removed the appetizer from our bill, which was a great move. Very much appreciated.
The thing that bothered us the most was that someone who appeared to be the manager, was mostly focused on his friends and making sure they were all set. He was oblivious to the chaos happening around him. His attention to them even frustrated the bartender as he pushed her for their drinks. She was madly overwhelmed and his only question was where their drinks were.
Overall, it was clear the staff, especially the manager, just couldn't process the amount of people in there very well. It was to the point that most people were noticing. The food seemed like it would have been good if it was what we ordered and wasn't cold, but the crazy service just turned us off. It's probably worth trying if you're near there, but we will...
Read moreTook my family here about two years ago last time we were in town and had a great time. Food was really good. So this year when in town it seemed a natural choice to go back. Unfortunately our experience was so bad I don’t think we will be going back. Our waitress was nice but not very attentive. Our salads were terrible. I seriously thought they were a McDonalds salad that they were serving. Also we ordered grilled shrimp on one salad and grilled chicken on another salad. Waitress comes back at 9:40 to let us know the grill closes at 10 and they won’t grill our food. So we had to opt for fried chicken and fried shrimp. The lazy staff must have been cleaning up and didn’t want to grill anything when clearly they could have done so in 20 minutes. When was the last time you grilled shrimp? Takes a few minutes! Waitress was apologetic but it was ridiculous. So we agreed to go with the fried chicken and shrimp. I guarantee they get that stuff at Walmart in frozen bags and just heat it up. And I am sure the chopped up salad also comes prepackaged from Walmart. We ordered the loaded nachos with bbq on top. We ordered it two years ago and it was delicious so we were eager to get it again. This time the portion was very small and there was absolutely nothing delicious about it. Very blah. The only redeeming factor was that two of us ordered the fish and chips and that was great. So you should probably skip the salads and steer toward...
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