Mattress Firm Casa Grande — Hotel in Casa Grande

My experience at this Mattress Firm was GREAT! The person who took care of me was a woman named EMILY! Emily knew her stuff man, that’s for sure. What’s funny, is that I ‘thought’ I knew exactly what I wanted, but after explaining to EMILY my sleeping habits and where I feel pain and what not, she had me try some mattresses I would have never thought of trying. THIS ALONE, got me to choose a mattress that was COMFORTABLE & CORRECT for what I needed. Now if you’re cheap and want to go to JOAN’S DISCOUNT MATTRESS SALE, then go and be disappointed. But if you’re TRULY looking for something real, comfortable and will help you sleep better, then seriously go to this location and speak with EMILY! I am very happy with the product I chose and it wouldn’t have happened if i hadn’t explained to EMILY my issued and listened to her advice. They’re NOT trying to upsell you: they’re trying to see what makes you sleep more comfortably, reduce pain & help you live a better life! Proper painless sleep is the key to working harder and having a better life! I do think that some of the pillows & bedsheets are a bit overpriced, but I’m sure they’re worth it. I only added on to my order with bedsheets and mattress cover simply because what I ‘thought’ I wanted in a bed, was actually not right for me. The reason I bought the bed I did, was because of EMILY’s knowledge! That’s the truth!!! But, guys, she is also VERY pleasant to look at. It was fun to spend the money I did here because of the added bonus of having a smoking hot lady who actually KNEW what she was stalking about. You want crap, then go but crap! You want QUALITY, this is the place! Thank you EMILY! Thank you MATTRESS FIRM! I am completely & 100% satisfied with my purchase today!...

Well, the experience with mattress firm has been horrible. We bought a base in March 2023 that had the massaging motor attached to the base. In February 2025 the motor lost its power and we were unable to barely feel any vibration. I went to mattress firm to speak to them, and they gave me a number to call to have somebody look at it, but unsure if they were going to be able to warranty the part. We are fortunate they did warranty part. They didn’t get the part until August, which was five months on back order. The service tech came out in September installed it. The replacement motor is so loud. We cannot even use that function. I reached back out to rise the warranty company and went over the issue. Basically they said they can’t do anymore. So I made contact with mattress for them to see what they can do to help me out since we paid over $5000 just for this base and their answer was well there’s nothing we can do. They said they can try to reach out, but don’t have any high expectations of anything being done. So how in the world can you go and sell a bed and not take care of your customer when it’s only two years old. Now I can see if it was 5 to 10 years old maybe. I will never ever buy another bed like this ever again through mattress firm. All they wanna do is sell the product and leave you out to dry. So if I was you do your research on the base to see what kind of...

I went to Mattress Firm after purchasing a village home in Palm Creek Golf and RV resort. Brooke introduced herself and proceeded to inquire what I was looking to buy. I told her that memory foam was my choice but I was interested in learning what they had to offer. After showing me models with memory foam she introduced me to the new sleepy model hybrid which combined a honeycomb style silicone like Purple but with memory foam. I laid on it and then left with a quote to think about it. I had been mentally prepared to spend $5500 so the price was right at $2700 but I wasn’t sure I would like it because it was slightly softer than what I was used to. Brooke told me of their 120 day guarantee as I left. After thinking over night I decided to give it a shot.

How did it turn out.....in one word FANTASTIC. At 66 I seldom sleep the night and have suffered with insomnia when I wake. With Sleepy I’ve slept 8 hours a night. It’s by far the best mattress I have ever owned! Thank you Brooke for taking the time to direct me to this wonderful...