Nothing seems to fit right at Big 5 for me anymore. Also I paid full price for both six pack of socks and Nike shoes the girl remembered but manager is making me come back with receipt. Thank heavens I found it. Big5 is getting like harbor freight tools.....big pain. Keep your receipts or don't shop there. Went back 5/8/19 called first asking about 4 items on their 1 day sale you can see online. Carlos told me over the phone, about 11am that all 4 of the items were in and he said he would put them aside for me, I told him I would be in by 8pm. I got there and only the 22LR ammo had been set aside. The heavy set gal went into the office to get a copy of the one day sale items. She came out saying, NO! The ammo was not on sale, I grabbed the paper out of her waving hand and said, I was promised over the phone this morning by Carlos my stuff was set aside for me. NO KNIFE, NO AMMO, NO FLASHLIGHT, NO LANTERN. BIG NO not big 5. Who pays my gas down there and back? I DO !!! BUYER BEWARE OF BIG NO formally named big 5 off Midvale. Jim Mallett camper...
Read moreCame into the store to find work boots, thought I had more time to shop, the manager named Russell came by and asked if we were done shopping due to the store being closed.L in very rude manner.... Had no idea big 5 closed at eight...the tone of voice was very tense like we had to get out of there...he escorted us to the front to check out like there was no more time left in the day..... Upon check out no thank you for shopping there..he couldn't wait to get gate closed across windows. Never have i felt so rushed and treated rudely...just run customer out the door so u can close.. could have spent another 200 dollars if...
Read moreWent to purchase work boots for my husband. He wears a size 13 and they weren't available on the shelf. We couldn't find a worker and when we finally did we find 2.... They were deep in conversation, and were annoyed I interrupted to ask politely for help... Their reply was "if they're not on the shelf (long awkward pause) then we don't have any"... Wow okay... Never going back here as this is the second time we've received rude service... Won't even get started with...
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